Account Manager, Contract Optimization (Bilingulism- French and English Required) - Mississauga (Skymark) or Ottawa
Ontario Medical Supply View all jobs
- Ottawa, ON
- $78,750-100,000 per year
- Permanent
- Full-time
Come Join our Team!Purpose:The Account Manager, Contract Optimization is responsible for driver strategic initiatives that strengthen partnerships and enhance homecare service offerings. This role focuses on contract review, strategic planning, and stakeholder engagement to ensure alignment with organization goals and client expectations - without direct responsibility for day-to-day service delivery.Job Title: Account Manager, Contract Optimization
Location: Ontario Medical Supply, Mississauga (2785 Skymark Avenue, Unit 2 Mississauga, ON L4W 4Y3) or Ottawa (1100 Algoma Rd, Gloucester, ON K1B 0A3)
No. of Positions: 1
ATR: 4987
Salary: $78,750 to $100,000/year
Type: Full-Time, PermanentThis job posting is for an existing vacancyJob Responsibilities:-Develop and support strategies that improve homecare service models and partnership effectiveness.
-Collaborate with leadership to align initiatives with organizational priorities and client needs.
-Analyze assigned contracts for compliance, performance trends, and opportunities for improvement.
-Provide recommendations to leadership for strategic adjustments and enhancements.
-Build and maintain strong relationships with clients, community partners, and stakeholders.
-Act as a liaison for strategic discussions, ensuring clear communication and mutual success.
-Represent the organization in partnership meetings and collaborative initiatives.
-Serve as a senior point of contact for client escalations and strategic inquiries.
-Gather feedback and provide insights to inform service improvements and partnership growth.
-Prepare executive-level reports on contract performance, partnership outcomes, and strategic initiatives.
-Deliver data-driven recommendations to leadership for continuous improvement and growth.
-Develop and maintain working knowledge of contractual requirements such as service expectations, reporting and communication protocolsQualifications:-University Degree (preferably in science or business BSc or BBA).
-Bilingualism (English/French) is a requirement.
-5+ years of experience in client relationship management, strategic partnerships, or healthcare coordination.
-Strong ability to analyze contracts and develop strategic recommendations.
-Excellent communication, negotiation, and stakeholder engagement skills.
-Knowledge of homecare operations and healthcare regulations is an asset.SKILLS:
-Ability to multi-task
-Ability to communicate effectively with internal/external stakeholders, both orally and in writing
-Excellent verbal and written communication, customer service, reporting, and presentation skills.
-Ability to maintain confidential information
-Ability to work collaboratively and independently when necessary
-Strong critical thinking and good decision-making abilities
-Strategic Thinking & Planning
-Partnership Development
-Leadership & Influence
-Client-Centered Approach
-Analytical & Problem-Solving SkillsHuman Resources:While we thank you for your interest, only select applicants will be contacted regarding the position.Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.AI will be used in the recruitment process.CompanyOMS / Royal DrugsLocationOttawaOpening DateFeb 23, 2026Closing DateMar 27, 2026RequirementsType Description Status
A&AODA Accessibility & AODA Acknowledment Required within 30 days after job starts
EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
EO-1 General Orientation (Phase 1) Required within 30 days after job starts
WHMIS WHMIS 2015 Required within 30 days after job starts
WPVH Workplace Violence and Harassment Required within 30 days after job starts