Product Quality Coordinator - Manufacturing Technology

ArcelorMittal

  • Hamilton, ON
  • Permanent
  • Full-time
  • 15 days ago
Requisition ID: 30778Do you want to work at one of Canada's Top 100 Employers? We're looking for people who are driven by excellence to work with innovative technology to create the material tomorrow's world will be made of.At ArcelorMittal Dofasco, we play a key role in North America's advanced manufacturing supply chain working with the top automotive, energy, packaging, and construction brands to develop lighter, stronger and more sustainable steel products - from cans to cars.We are at the forefront of the steel industry with a plan to change the way we make steel to significantly reduce GHG emissions in the short term, while reaching net zero before 2050. Ours will be the first integrated steelmaking site in the world to make this transformation and it will happen by 2028. Our global company is leading the world with significant decarbonization projects in North America and Europe and our site is key to this plan.ArcelorMittal Dofasco is Hamilton's largest private sector employer with more than 4,500 employees, shipping 4.5 million net tons of high quality flat carbon steel annually. Our iconic tagline "Our Product is Steel. Our Strength is People." is a true expression of our belief that our people are our competitive advantage.ArcelorMittal Dofasco Job PostingManufacturing TechnologyProduct Quality Coordinator(Permanent Position)At ArcelorMittal Dofasco we are evolving at an incredible pace and are seeking individuals who have a background in engineering, technology and a passion for advanced manufacturing to join our team.Our onboarding process for Product Quality Coordinators emphasizes learning, exploration, and integration with our Manufacturing Teams. During the initial year, employees will engage in a sequence of job rotations that offers hands-on experience in Operations, Maintenance and Technology.As part of this journey, you'll shape your own career by actively participating in day-to-day production and maintenance tasks, managing projects, aiding in troubleshooting, tackling complex challenges, and gaining a deep understanding of the inner workings of our advanced manufacturing facility. These job rotations will not only expose you to the business but also help you build relationships with your key stakeholders. You'll receive mentoring both professionally and technically, equipping you with the skills necessary for your success.Through these job rotations you will gain valuable insight into both technical and leadership opportunities available at ArcelorMittal Dofasco.What is Manufacturing Technology?Our Manufacturing Technology division is responsible for developing and enhancing work processes and systems to maintain ArcelorMittal Dofasco as a leader in the North American Steel Industry. Here, you are actively engaged in one of the 10 different steel processing and service business units focusing on Process Engineering, Asset Engineering, or Product Quality.As a Product Quality Coordinator, your fundamental role would be to support all aspects of Product Quality for a single Business Unit. This includes development & implementation of standards, investigating follow-ups from internal and external customers, determining root cause for non-conforming product, and communicating on quality events or exceptions.You will ensure the Manufacturing Technology Work Processes realize Business Unit and Corporate goals through the control, stability and improvement of our products, processes, and facilities/equipment.The successful candidate's job title (Coordinator / Sr Coordinator / Specialist / Sr Specialist) will be dependent on their qualifications and work experience.The candidate will join a team of engineers, technologists, trades and manufacturing personnel to increase product quality and capability. They will identify and manage process risks that could adversely affect manufacturing facilities, efficiencies, and product quality. The candidate is involved but not limited to the following:
  • Identify, lead, and manage quality improvement efforts and conduct quantitative analysis of quality program effectiveness
  • Lead and participate in the troubleshooting and resolution of process quality problems.
  • Evaluate process and product failures and consequences using formal Root Cause Analysis (IRCCA) and develop appropriate corrective actions, controls and training to eliminate/mitigate failures.
  • Participate in cross-functional teams to assure product and process quality as issues arise
  • Analyze process and product performance and make recommendations for improvement to leadership.
  • Develop, plan and execute improvement projects as part of the annual business planning process.
  • Assist to define and communicate the acceptable product release limits to customer service team and operations.
  • Assist development of the internal requirements and standards to ensure customer requirements are achieved.
  • Ensure that non-conforming material identified by the customer is effectively contained both internally and externally.
  • Support the Product Design and Product Standards process lead by MQCI and act as liaison between the Business Unit and Metallurgy department.
  • Remain fluent and up to date on new developments in processes, product, equipment and technologies for the manufacturing and processing of Steel.
  • Participate in the development of risk mitigation tools such as FMEA and Control Plans in compliance with the IATF 16949 requirements
  • Create and perform layered process audits to ensure compliance to the existing processes and to identify continuous improvement opportunities
Required:
  • 4-year University Degree or 3-year Engineering Technologist College Diploma.
Desired Skills & Experiences:
  • Experience in manufacturing or a steel-related industry
  • General manufacturing, maintenance and/or equipment knowledge and experience
  • Understanding of metallurgy and metallurgical defect classification
  • Experience with Process/Product Control and Quality Assurance systems and methods.
  • Understanding of World Class Manufacturing (WCM) or World Class Continuous Improvement activities (Lean Manufacturing)
  • Working knowledge of formal Root Cause Analysis (RCA)
  • Knowledge in statistical analysis techniques and statistical software tools (Minitab, R, Excel)
  • Understand process (mechanical, chemical) failure mechanisms and modes
  • Mechanical aptitude and a “hands-on” approach to problem solving
  • Knowledge of Quality Assurance concepts and methodologies
  • Strong strategic thinking skills with the ability to link manufacturing processes and desired product standards
  • Able to develop data queries to extract customer, product, and process data for analysis
  • Strong problem-solving, analytical and troubleshooting skills
  • Strong interpersonal skills with the ability to build strong relationships with a diverse workforce
  • Ability to influence and lead others
Work Environment:
  • Required to work in both a manufacturing and plant office environment
  • The manufacturing plant environment includes exposure to dust, chemicals, temperature changes, noise, and large industrial equipment.
  • Required to travel to Customer plants or Outside Processors. Able to accommodate cross-border travel (up to 2-3 days at a time)
Job Rotation:In addition to the regular job duties, within the first year of employment employees will participate in a job rotation program with our Operations and Maintenance teams. During these job rotations employees will be required to work 12-hour continental shifts (days and nights).Hours of Work:Normal hours of work for this position are “days”, Monday to Friday. Extended hours are required to meet project deadlines and shutdowns.ArcelorMittal Dofasco is a 24/7 facility.Infrequent company travel varying from local to international may be required.Total Rewards at ArcelorMittal Dofasco
  • We provide employees with a market competitive total compensation package. Our promise is to provide superior pay for superior performance, accompanied by comprehensive health and wellness, pension, vacation and related programs.
  • Competitive hourly rates and shift premium
  • On your first day you will immediately be eligible for:
  • Bonus paid quarterly based on Company performance on key goals. Your bonus target will be 10% of base salary earnings.
  • Company paid Defined Contribution Pension Plan. No employee contribution required. With employer contributions between 5 and 10%.
  • Competitive vacation allowances
  • Group Benefits with no health and dental premiums.
  • For health and dental claims you only pay amounts above the maximums the plan pays.
  • Life insurance premiums are shared with the company.
After two years of permanent company service you will participate in our Profit Sharing, where all permanent employees share equally in allocation of profits.Other immediate benefits include:
  • Competitive vacation entitlements
  • PPE and workwear provided at no cost (if required)
  • Wellness and Employee Assistance Programs
  • Free access to three onsite fitness centers and our 70-acre recreation park with multiple arenas, fields and organized sports for you and your family
We would like to thank all those who apply in advance since only applicants selected to complete an online assessment will be contacted.ArcelorMittal Dofasco is an equal opportunity employer and encourages all qualified candidates to apply and we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

ArcelorMittal