Mortgage Fulfillment Specialist - HUB

• Taking files from underwriting approval through to funding

• Reviewing client documents (paystubs, tax returns, bank statements, down payment verification)

• Ordering appraisals and coordinating required third-party items

• Following up with clients, lenders, brokers, and lawyers to keep deals on track

• Updating and maintaining accurate client files and documentation

• Supporting brokers and the underwriting team with file completion

• Assisting with general administrative and coordination tasks as needed

• This is a detail-heavy role where accuracy matters - small mistakes can impact deals

• You’ll be managing multiple files at different stages, requiring strong organization and follow-up

• You’ll be working with a variety of people (clients, brokers, lenders, lawyers) - professionalism and communication are key

• This is a fully in-office role in Toronto

• The pace can be busy - staying organized and proactive is important

• Strong administrative and coordination experience, ideally in a financial services, mortgage, banking, or real estate environment

• High level of attention to detail - comfortable reviewing and verifying client documentation including income, assets, and down payment sources, to ensure files are complete and submission ready

• Strong organizational skills with the ability to manage multiple files at different stages simultaneously

• Ability to follow structured processes while also knowing when to escalate or ask questions

• Strong written and verbal communication skills (English required)

• Proficient with common tools such as Gmail, Word, spreadsheets, and CRM systems

• Customer-service oriented with a professional and responsive approach

• Experience in the mortgage or financial industry is an asset, but not required — full training will be provided.

• Join an award-winning mortgage brokerage with a strong industry reputation

• Be part of a structured team environment working alongside underwriting and broker teams

• Gain hands-on experience across the full mortgage process from approval to funding

• Exposure to a high volume of files and real-world deal flow

• Opportunity to build a long-term career in the mortgage industry

• Collaborative, team-first environment with ongoing learning

The HR Pro