Manager, Event Production | Full-Time | TD Coliseum

• Serve as the lead event production manager and back-of-house contact for assigned concerts, family shows, sporting events, and special events.
• Serve as the primary point of contact for all production-related aspects of assigned events, including advancing technical requirements, managing vendor relationships, and ensuring compliance with venue policies and safety regulations.
• Collaborate cross-functionally with departments such as Operations, Security, Fan Experience, Engineering, Ticketing, Marketing, and Stagehands Union to ensure all event needs are met efficiently and professionally.
• Oversee all event logistics, including production schedules, CADing, floor plans, VIP plans, rigging, staging, security, staffing, loading dock coordination, and artist/tour requirements.
• Collaborate closely with promoters, tour managers, production teams, and internal stakeholders throughout the event lifecycle—from advance through settlement.
• Conduct pre-event meetings and distribute detailed event sheets to all departments (Ops, Security, Fan Experience, Concessions, Box Office, etc.).
• Provide on-site supervision and decision-making during event load-in, run-of-show, and load-out, serving as the central operational point of contact.
• Act as a primary point of contact in emergency situations as liaison between touring staff, venue staff, and emergency services

• Coordinate internal resources to support technical, hospitality, and operational needs of incoming events.
• Work cross-functionally with Engineering, Fan Experience, Operations, Parking, Premium Hospitality, Box Office, and contracted vendors to ensure readiness and responsiveness.
• Anticipate potential issues and adapt plans in real-time to maintain show quality, safety, and client satisfaction.
• Execute venue tours for potential and existing clients
• Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders
• Work closely with Union Staff, create crew calls that meet venue and touring requirements
• Create Event Estimates based on touring production, crew, and staffing needs
• Maintain records of all expenses affiliated with events, ensuring final costs align with estimated expenses
• Be familiar with Collective Agreements for Unions with jurisdiction within the venue

• Client-Focused Mindset: Develop strong working relationships with promoters, artist teams, and production vendors. Demonstrate an acute sensitivity to client and artist needs, proactively solving challenges and anticipating requests to deliver seamless, top-tier experiences
• Ensure all event-day needs are met and escalate concerns as necessary to senior leadership.
• Provide a client-focused experience that reinforces TD Coliseum’s reputation as a best-in-class venue partner.
• Provide clear, timely, accurate, and constructive communication to clients and across departments, ensuring alignment, transparency, and a unified approach to problem-solving under pressure.
• Develop and maintain a strong working relationship with the local Union Heads and staff working within the venue

• Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders
• Create and compile notes for internal and external post-event reports.
• Maintain and update venue Tech Packs and maps with accurate and detailed inventory
• Assist with contract review and event settlements in collaboration with the Finance and Booking teams.
• Track departmental expenses and staffing costs related to event execution.
• Create AutoCAD maps per event, based on requirements and details provided by tour production, including VIP spaces, wayfinding, and room allocation
• Create and submit Crew Calls to Stagehands Union, create sign-ins, and collaborate with Union Head on payroll and staff management

• 3-5 years of experience in venue-based event or production management, ideally in live entertainment, concerts, or arena settings.
• Strong understanding of concert touring logistics, back-of-house operations, and event production practices.
• Exceptional organizational and communication skills; able to coordinate cross-departmental efforts and build rapport with external clients.
• Calm under pressure and comfortable making time-sensitive decisions in a fast-paced environment.
• Familiarity with unionized environments, IATSE production crews, and venue technical standards is an asset.
• The ideal candidate thrives in dynamic, high-stakes environments, leading teams with confidence, flexibility, and a calm, solutions-driven demeanor.
• Proficiency with AutoCAD, Vectorworks, Microsoft Office, venue scheduling software (e.g., Momentus, Ungerboeck), and basic AV/production terminology.
• Available to work a flexible schedule including evenings, weekends, and holidays based on event needs.

Oak View Group