Customer Service Representative (CSR) - Bilingual (German or French)
Fraserway RV
- Whitehorse, YT
- Permanent
- Full-time
- Opportunities for career growth and development
- Corporate discounts on computers, flights, hotels, etc.
- Employee/Family Bursary Program
- Friendly and supportive work environment and an ambitious team
- Discounts on RV purchases, rentals, and parts
- Company events focused on social action and getting together as a team
- Meeting and greeting customers
- Providing fast and efficient service with departures and returns
- Quality check for departing and returning RVs
- Demonstrating features of the RV rental fleet
- Solving customer concerns and/or issues in a friendly manner
- Basic administrative duties, processing of financial transactions and reports
- Other duties as assigned by the manager
- Subject to location organization and structure:
- Shuttling customers from/to hotels and the airport
- Create quotes and confirm reservations
- Be a person of integrity and always make a positive contribution to your work environment
- Be reliable, punctual, and hard-working
- Have excellent customer service and communication skills
- Have a friendly outgoing personality and love working with an international clientele
- Be fluent in English (Preferred German, French, or Dutch-speaking)
- Be confident working in a fast-paced environment and meeting tight deadlines
- Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true