Part-Time Vending Unit Manager - Woodgrove Centre - Nanaimo, BC
Smarte Carte
- Nanaimo, BC
- Permanent
- Part-time
- Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
- Develop and maintain strong relationships with mall management.
- Inspect and perform maintenance on equipment, (vending unit, strollers and massage chairs).
- Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
- Complete and submit all necessary reports in an accurate and timely manner.
- Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
- Manage locations in accordance with applicable laws, as well as Smarte Carte and facility policies, procedures, and standards.
- Other assignments as needed
- Minimum 3 years in a customer service role.
- 3 years of field-based product support experience (route) is preferred.
- Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.
- Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
- Excellent verbal and written communication skills.
- Organized and able to manage multiple priorities effectively.
- Technical Degree or similar preferred, but not required.
- Valid Driver’s License required
- Lift 40 lbs. to waist height
- Push/Pull 75-100 lbs.
- Bend and stoop, walk and stand for long periods of time
- Visual acuity/manual dexterity to perform mechanical and electrical repairs
Cleaning: Required Intermediate
Troubleshooting: Required Intermediate
Communication: Required Intermediate
Customer Service: Required Intermediate
Prioritizing: Required Intermediate
Time Management: Required IntermediateBehaviors : Dedicated: Devoted to a task or purpose with loyalty or integrity
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivation : Self-Starter: Inspired to perform without outside helpEducation : Technical/other trainingExperience : 0 years: Some level of mechanical and diagnostic aptitude, including root-cause analysis.
3 years: 3 years of field-based product support experience (route) is preferred.
3 years: Customer ServiceLicences & certifications Drivers License