Production Supervisor -Quality
Ford View all jobs
- Windsor, ON
- $74,000-124,000 per year
- Permanent
- Full-time
Ford was built on the belief that freedom of movement drives human progress. As we look to the future and the changing needs of society, we are committed to becoming the world's most trusted mobility company - delivering smart vehicles for a smart world. Join our team as we create tomorrow! We believe in putting people first, working together, and facing challenges head-on. Join us at the Windsor Engine Plant/Essex Engine Plant in creating vehicles that keep the world moving and forge a career defined by meaningful impact and innovation.Responsibilities:What you'll do...The primary responsibilities for this position include but are not limited to:
- Supervise and Manage a Team of Quality Systems Technicians (QS):
- Lead and direct a high functioning QS Team, provide training, conduct performance evaluations, and address issues.
- Support site wide process alignment.
- Incoming Inspection and testing:
- Oversee the periodic inspection and testing of materials from problematic suppliers to ensure that meet specifications.
- Non-conformance Management of Incoming Supplier Components:
- Manage the investigation, identification, and removal of non-conforming in-coming supplier materials, ensuring proper disposition within rejected material guidelines.
- Manage the issuance and tracking of Concern Reports (CR's) and Quality Rejects (QR's) for supplied components.
- Oversee and validate all QR's for proper process including 8'D and Chargebacks where required, through closure.
- Support all inventory control meetings to ensure proper adherence.
- Supplier Disputes:
- Manage weekly dispute meetings with QS Technicians and Supplier Technical Assistance (STA)
- Facilitate all Stage 1 Dispute Resolution with suppliers.
- Work with STA for all Stage 2 dispute resolutions.
- Data Analysis & Improvement:
- Analyze internal & external quality data to identify areas of improvement and implement process changes.
- Work with STA to identify & track Top 5 problematic suppliers.
- Lead improvement strategies with Top 5 problematic suppliers.
- Communication & Collaboration:
- Communicate quality issues and findings to relevant stakeholders, including suppliers, internal teams, STA and Product Development (PD) as required.
- Work with departments to ensure proper follow-up on supplier responsible concerns. i.e. work orders and chargebacks.
- Lead Daily Quality PIC meeting.
- Support / Lead sub-team report-outs.
- Documentation & Reporting:
- Oversee and maintain accurate records of inspection, tests, and non-conformances and prepare reports for management.
- Maintain Daily Quality PIC meeting documentation.
- Ensuring all documentation from departments supporting supplier related QR's & chargebacks are accurate.
- Manage the supplier PPAP process through MTC procedures.
- Training & Development / Process Improvements:
- Provide training and development opportunities for the QS Team to enhance skills and knowledge.
- Support the Quality Systems testing process.
- Identify opportunities for process improvements in the incoming inspection process and work to implement changes.
- Identify areas of skills / knowledge gaps and address (versatility matrix)
- Compliance:
- Ensure compliance with relevant standards, regulations, and quality management systems (i.e., ISO9001)
- 2+ years' manufacturing supervisory experience.
- Availability to work in shifts (morning/afternoon/evening) as required.
- 2+ years' experience working with unionized workforce and understanding of CBA. (collective bargaining agreement)
- 2+ years' experience working with incoming quality.
- Experience in body shop, stamping, paint, subassembly, or machining preferred.
- Safety and Quality experience preferred.
- Knowledge of Lean Manufacturing and constraint management principles.
- Proficiency with Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook).
- Adept problem-solving and conflict management skills.
- Effective organizational and administrative capabilities.