Customer Service and Sales Support Representative

AO GlobeLife

  • Hamilton, ON
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.Core Responsibilities:
  • Respond to customer inquiries via phone, email, and video chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and solutions to customers
  • Support the sales team with lead generation, data entry, and sales research
  • Identify and escalate potential sales opportunities to the sales team
  • Collaborate with internal teams to resolve customer issues and improve processes
Requirements:
  • Must be eligible to work in Canada
  • 1+ year of customer service and sales support experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills
  • Proficiency in Zoom
  • Ability to work collaboratively in a team environment
  • Full- time position available
Why Join Us:
  • Competitive Wage
  • Remote Work Advantage
  • Residual Income, Bonus Pay
  • Extended Health Insurance
  • Flexible Schedule
Language requirement: EnglishIf you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!Have Questions? Please email vanessapriori@aoglobelife.comFull benefits package (Dental, Drug plan, Travel insurance, Death benefit etc.)

AO GlobeLife