Customer Service Representative

Robert Half

  • Red Deer, AB
  • Temporary
  • Full-time
  • 7 days ago
Job Description:We're seeking an experienced Customer Service Representative to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.Key Responsibilities:
  • Conduct client assessments and create employment strategies
  • Provide support with job search, paperwork, and program eligibility
  • Maintain accurate case files and documentation
  • Connect clients with employers and community resources
  • Support Métis clients with basic needs and employability
  • Use Microsoft Word, Outlook, and other tools for communication and records
Requirements:Requirements:
  • 2+ years' experience in customer service, counselling, or related field
  • Education in social sciences, HR, or career development
  • Proficient in MS Word, Excel, Outlook; strong admin skills
  • Quick to learn new tools and systems
  • Strong communication and interpersonal skills
  • Team player with a passion for client support
  • Experience in case management and record keeping
How to Apply:To be considered for this contract role, click the “Apply Now!” link or by using the Robert Half mobile app. Download it on the App Store or get it on Google Play today!Reference Number: 05110-0013289040Robert Half would like to thank all applicants for their expressed interest however, only those candidates identified for interview will be contacted.

Robert Half