Consulting Account Lead IV, Google Cloud
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- Toronto, ON
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- 15 years of experience in a customer-facing role in management consulting, enterprise technology sales, or professional services.
- Experience leading business or cloud technology transformation programs for enterprise organizations.
- Experience working with C-suite or VP-level executives.
- Advanced degree in a Management, Technical, or Engineering field.
- Experience orchestrating large, multi-workstream programs involving customers, partners, and internal teams in a matrixed organization.
- Experience building business cases and articulating the return on investment of technology investments to executive stakeholders.
- Knowledge of the Google Cloud ecosystem.
- Familiarity with the enterprise Artificial Intelligence/Machine Learning (AI/ML) landscape and concepts of agentic transformation.
- Be the lead Customer Experience and Transformation advisor for C-suite and VP+ stakeholders, developing and delivering industry-specific points of view on how Google Cloud and Google AI drive measurable business value, competitive differentiation, and return on investment.
- Own the end-to-end services strategy, shaping the customer's transformation journey by creating strategic roadmaps, proposals, and delivery plans directly linked to business objectives.
- Manage cloud delivery programs with key customers, ensuring successful execution and quality across customers, partners, and Google Cloud Consulting.
- Establish program operating models to ensure accountability and alignment. Orchestrate resources across the Customer Experience (CEx) organization and advocate for the customer with cross-functional teams.
- Be a change agent focused on navigating organizational complexities to ensure the successful adoption of the platform, owning the plan to activate and drive usage of Google Cloud and AI Solutions.