Senior Workforce Planning Manager - Americas

Toronto, ON
$119,200-178,800 per year
Permanent
Full-time

6 days ago

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Role description:The Senior Workforce Planning Manager Americas will drive workforce agility across a Service in the Americas, establishing proactive 12-week forecasts, maximizing productivity, and ensuring demand needs are managed, early warnings and proactive insights are provided to Americas Service leaders. This role will manage a team of Resource Planners.This role can be based out of any Arcadis Canada or US office.Role accountabilities:

Own 12-week forecast highlighting supply and demand variance.
Establish data driven resource forecasts to enable proactive decision making.
Provide recruitment recommendations to Service Directors, inform TA partner(s).
Maximize agility of talent across accounts and Sectors – ensuring optimal use of named resource requests.
Monitor weekly billable and productive time vs planned and drive improvements on performance and data quality.
Escalate key risks and issues to manager and Industry WFP Directors as relevant.
Prepare and provide contingency staffing plans to support potential risks or outcomes
Maintain accurate view of WFP Tags mapped to talent within the Americas.
Define supply response to Industry demand forecasts.
Translate hiring demand signals into capacity plans.
Recommend contingent workforce strategies.
Drive GEC contribution across the Service.
Support recruitment plans and provides talent acquisition early insight into future recruitment needs.
Work with Service leadership to promote capability growth within Service.
Own requests within the demand market-place – supporting Service level expectations.
Own data integrity of people mapping to WFP Tags.
Own capacity data accuracy.
Govern workforce planning processes from point of demand request to fulfilment.
Drive adoption of workforce systems and analytics with team managers.
Support and / or lead change management required for continuous improvement.
Oversee the Demand Marketplace process, ensuring data quality and allocated to teams so no requirements are missed.
Define mitigation strategies for structural supply gaps.
Propose solutions cross-Industry deployment conflicts.
Co-own enterprise workforce risk register with Global Workforce Planning Industry Director.
Escalate business-wide capacity constraints jointly with Industry WFP Directors.
Provide proactive solutions to people deployment conflicts and escalations.
Identify and drive strategic or operational improvements to reduce common escalations.
Accountable for workforce planning and deployment performance across the global Service population.
Lead Service-aligned workforce planning community – incorporating priorities from Industry aligned directors.
Drive continuous improvement in deployment efficiency.
Supports efforts of capability lead to develop human and digital plan.
Responsible for recruitment, selection of team members.
Manage total cost of team to budget.

Qualifications & Experience:

Experience in workforce planning, resourcing, forecasting or related analytical roles within the AEC or related professional Services Industry in the Americas.
Strategic thinking and business acumen, with the ability to translate regional Service forecasts, utilization trends and project demand into actionable workforce planning insight.
Deep understanding of workforce analytics and forecasting, including forecast versus actual billable hours, productivity metrics and demand variance analysis.
Strong collaboration and stakeholder management skills, with proven ability to work effectively with Regional Service Directors, Service Area Leaders, Major Project Directors and Talent Acquisition partners.
Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and mobility decisions.
Analytical and data-driven, with strong capability in interpreting workforce data, identifying risks and driving proactive interventions.
Detailed knowledge of processes and systems that drive workforce planning data, demand matching and deployment decisions, or the ability to quickly build that knowledge in a comparable environment.
Client oriented mindset, with understanding of Service offerings and differentiators from a client perspective and how these influence workforce needs.
Experience leading or managing resource planners or similar workforce planning teams, including setting priorities, building capability and improving forecast accuracy and productivity.
Demonstrated ability to identify and escalate workforce risks, support contingent staffing decisions and maintain accurate workforce tags and planning data.
Strong communication skills, able to provide clear recommendations and insight to Service leaders and project stakeholders on talent availability and capability.
Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics, engineering or a related field, or equivalent practical experience.
Advanced degree preferred such as MBA or a relevant Master’s in business, human resources, analytics, operations or a related field, or equivalent senior level experience in complex regional organizations.

Why Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.Together, we can create a lasting legacy.Join Arcadis. Create a Legacy.Our Commitment to Equality, Diversity, Inclusion & BelongingWe want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.The salary range for this position is $119,200 - $178,800. The base salary represents Arcadis’ hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.

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