Service Manager - Peterbilt

Ayr, ON
Permanent
Full-time

2 months ago

Brandt is currently seeking a Service Manager for our Ayr Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and day-to-day activity of foremen, leadhands, service writers, and shop, field, and resident mechanics.Duties & Responsibilities

Managing service workflow
Enforcing standards, policies, and reporting practices are followed to established standards
Development and management of the Service Department budget to meet financial and operational goals
Preparing quotes for customer work orders; opening & closing work orders
Inspect/operate customer equipment as part of resolving concerns/diagnostics
Monitor service revenue and expenses monthly
Ensure work is performed according to established safety and industry standards
Reviewing employee performance against goals on an ongoing basis

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Brandt

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