Organizational Development Business Partner
LHIN
- Toronto, ON
- Permanent
- Full-time
- Support the design, development, and implementation of an organization wide, competency-based learning strategy focused on mobile, real-time learning solutions to further the development of Toronto Central LHIN leaders and staff.
- Develop and implement learning standards to ensure uniform and consistent communication, training and delivery methods across all learning programs.
- Design, develop and deliver training courses, curriculum, content, job aids, and interventions for organization-wide learning projects and initiatives.
- Facilitate front-line, management and leadership development sessions, programs, techniques, tactics, and tools that enhance individual, leadership and team performance.
- Develop and use quantitative and qualitative methods, and metrics to assess the effectiveness of learning programs and recommend appropriate tactical changes to improve results.
- Collaborate with Learning and Development Business partners to administer and provide expertise on the Learning Management System (LMS).
- Adopt a structured change management implementation strategy so that there is consistency in facilitating change for every employee, every project team and every department.
- Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change.
- Establish parameters to measure early adoption, effective utilization and proficiency to new change initiatives for individual employees as well as groups or departments.
- Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change.
- Perform the role of a coach or mentor for managers and staff to assist them in fulfilling their role as change sponsors within their respective departments and teams.
- Engage with key project teams to help integrate projects with crucial change management initiatives undertaken by the organization.
- Create specific change management plans with respect to training and orientation of employees.
- Continue to maintain a close engagement with HR, business intelligence, and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives.
- Serve as an internal knowledge resource for instructional design, facilitation, leadership and management development, learning effectiveness, and other organizational development methodologies and tools.
- Conduct quantitative research, statistical analysis and environmental scans to support and maintain employee engagement, performance and talent management efforts.
- Design and develop a scorecard to track organizational culture change trends.
- Provide leadership in the research, development and implementation of policy projects including program quality analysis, governance and accountability mechanisms.
- Work with counterparts in the health sector and with stakeholders on a broad range of policy issues.
- Lead and facilitate organizational projects related to a variety of focus areas including new employee onboarding, high potential staff development, employee engagement, career development, and leadership development.
- Develop detailed project plans that follow established practices, timelines and budgets for the execution and delivery of organizational learning, development and engagement initiatives.
- Build collaborative relationships and partnerships with all levels of the organization in the identification and implementation of learning and organizational development solutions.
- Train learning facilitators, provide oversight, and assure instructional quality and appropriate content of contracted service providers.
- Develop and maintain training contacts within industry, professional organizations, educational institutions, and consulting firms.
- Provide project support for key learning and organizational development initiatives as well as for important entities internal and external to the Human Resources and Organizational Development Department.
- Perform other duties as assigned.
- Master’s degree in allied health, healthcare management, social work, organizational development, adult education, behavioural science, or another related field is required.
- Minimum five to seven (5-7) years experience in learning and organizational development or related field required.
- Minimum five to seven (5-7) years experience designing, developing and facilitating live classroom workshops and web-based instruction with remote and cross-functional audiences is required.
- Thorough knowledge of learning and organizational development best practices, instructional design and development, and program management and evaluation.
- Extensive change management, project management experience, demonstrated ability to lead complex projects simultaneously, and to provide technical direction to project teams and members is required.
- Highly proficient computer skills with experience using a Learning Management System (LMS) and other learning technology is required.
- Excellent research and analytical skills to research and analyze data in order to identify trends, assess implications and develop policy options.
- Exceptional interpersonal, verbal and written communication and presentation skills.
- Ability to work independently and in a team, and to establish and maintain effective working relationships at every level of the organization and with members of external groups is desired.
- Experience serving as an internal consultant providing organizational development support to all levels of the organization is highly desired.
- Professional certifications in project management, leadership development, coaching, instructional design, personality and leadership assessments is highly desired.
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan