Sr. Manager, Benefits Solutions & Planning

Rogers Communications View all jobs

Toronto, ON
Permanent
Full-time

16 days ago

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!The Senior Manager, Employee Benefits Solutions and Planning, is responsible for leading the strategic direction, program design, governance, and operational oversight of the Company’s employee benefits programs. This role ensures benefits offerings are competitive, compliant, and aligned with organizational goals while delivering an exceptional employee experience. The Senior Manager partners closely with HR leadership, Finance, and external vendors to manage daily administration through an outsourced model and drive continuous improvement.What you'll be doing:
Strategic Program Design & Governance

Develop and maintain a comprehensive benefits strategy that supports talent attraction, retention, and engagement.
Design and implement new benefit programs and enhancements based on market trends, employee feedback, and organizational priorities.
Establish governance frameworks, policies, and compliance standards for all benefits programs.
Partner with leadership to align benefits offerings with business objectives and DEIB principles.

Vendor Management & Operational Oversight

Act as the primary liaison with outsourced benefits administration and program vendors.
Oversee daily processing, issue resolution, and service-level adherence to ensure accuracy and timeliness.
Negotiate vendor contracts, monitor performance metrics, and drive continuous improvement initiatives.
Lead quarterly business reviews and manage escalations to maintain high service quality.

Analytics & Insights

Partner with Finance to manage benefits budgets, forecasting, and variance analysis.
Monitor benefits utilization, cost trends, and employee satisfaction to identify opportunities for optimization.
Deliver regular reporting packages and insights to leadership for strategic decision-making.

Employee Experience & Communication

Partner with Communications to develop clear, engaging materials that promote benefits awareness and adoption.
Ensure benefits programs are inclusive, accessible, and responsive to employee needs.

Compliance & Risk Management

Ensure all programs comply with regulatory requirements and internal policies.
Maintain audit-ready documentation and manage annual compliance reviews.

Leadership & Collaboration

Serve as a trusted advisor to HRBPs and business leaders on benefits strategy and trends.
Lead cross-functional initiatives to integrate benefits with broader employee experience programs.

What you bring:

University degree in Business, Human Resources, or related field.
10+ years of progressive experience in benefits management, including strategic program design and vendor governance.
Strong understanding of benefits regulations, market trends, and best practices.
Proven ability to manage large-scale budgets and complex vendor relationships.
Exceptional communication, analytical, and stakeholder management skills.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Human Resources & Benefits
Requisition ID: 333234To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.Posting Notes: Corporate

Rogers Communications

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