Director, Human Resources Operations - Remote
- Sarnia, ON
- Permanent
- Full-time
- Experience in hospitality or contact center industries.
- Ensure all HR policies and practices comply with federal, state, and local laws by conducting regular audits and updating policies as needed.
- Support and implement training programs to educate employees and managers on legal compliance, including anti-discrimination laws, workplace safety, and data privacy regulations.
- Develop and distribute clear, concise, and engaging internal communications regarding HR policies, benefits updates, and organizational changes.
- Organize and lead town hall meetings to address employee concerns, share company updates, and foster open communication between leadership and staff.
- Partner with recruiting stakeholders and implement effective recruitment strategies to attract top talent, including job fairs, partnerships with educational institutions, and job postings.
- Lead associate engagement practices aimed at increasing employee engagement and satisfaction, such as recognition programs, team-building activities, and AES surveys.
- Provide guidance and support to resolve associate relations matters in a fair and timely manner.
- Advise and provide guidance to managers on performance management practices, including setting goals, conducting evaluations, and providing constructive feedback.
- Support and promote diversity and inclusion initiatives to create a more inclusive workplace culture.
- Establish Take Care programs and resources to support employee well-being, including mental health resources, wellness programs.
- Lead a transformational payroll organization and compliance with required pay practices.