Regional Branch Administrator

• Attractive Compensation: Competitive $27.50 to $30.75/hr. (D.O.E)
• Work-Life Balance: Enjoy our accrued vacation time allotment.
• Comprehensive Benefits: Benefit from company-paid extended health coverage, basic life insurance, disability support, and wellness programs.
• Financial Security: Plan for the future with employer matching RRSPs
• Investment in Growth: Access employer-paid technical training tailored to your needs, ensuring continuous skill enhancement and career advancement.

• Operate the switchboard and manage all incoming calls via the zoom phone system.
• Greet and direct customers, answer general inquiries, and connect them with the appropriate personnel.
• Open, sort, and distribute incoming mail; apply postage and send outgoing mail
• Collect and distribute incoming faxes.
• Manage courier services for incoming and outgoing deliveries.
• Order office supplies on a weekly basis.
• Post signage for holiday hours as needed.
• Vendor management; first point of contact for all building & maintenance contractors (ie coffee, janitorial, landscaping, security). Ensuring call out lists are updated as needed, and ensuring management kept aware of any urgent or pressing issues.

• Parts & Service Department: filing, scanning, and some data entry. Mailing or emailing customer documents as requested / directed.
• Accounts Payable: Filing, scanning, or entering of debit / credit memos within Procede.
• Accounts Receivable: processing payments for all walk-in customer transactions, or payments received over the phone via the chase portal. Ensuring payments & documentation completed as directed by Accounts Receivable.
• General: Other tasks and duties may be assigned as determined by management.

• Practicing 5S principles within the dealership. Completing shine maps, daily elite tasks.
• General cleanliness & presentation of front reception area and customer lounge, including but not limited to; light dusting / tidying, ensuring coffee & supplies available for customers, turning on/off TV’s in lounge, reporting any concerns to the branch CIC.
• Staying current in all elite support training.
• Supporting & promoting elite support within the branch.

• Track status of leased and purchased trucks (units)
• Register warranties
• Create and update Sales Delivery binder
• Update new truck orders
• Manage new truck keys
• Liaison with the detail team for vehicle maintenance
• Manage Fuel Card purchase

• Event management: assisting with booking meetings, boardrooms, & schedule coordination. Arranging catering for meetings as directed.
• Expenses: Supporting the local SLT member with expense report management, ensuring reports & receipts are reconciled & submitted per company guidelines.
• Administrative Support: Supporting with various administrative tasks as requested. This may include but is not limited to; scanning, filing, research, calendar management, project management, and coordinating with other departments.

• High school diploma or equivalent
• 5 plus years of experience in a receptionist, administrative, or executive assistant role.
• Professional phone manner and strong interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced office environment
• Dependable, punctual, and able to handle confidential information
• Previous experience with Zoom platform considered an asset, but not required.
• Familiarity with basic office equipment (fax, copier, postage machine)

Velocity Truck Centres