Sr. Test Specialist – ServiceNow (Tester)
- British Columbia
- Contract
- Full-time
Job ID: 81871
Location: British Columbia, Canada – Remote PSTOverview:
We are seeking a highly experienced ServiceNow Sr. Test Specialist to lead the testing and training activities across end-to-end ServiceNow implementations. The ideal candidate has a strong background in ServiceNow QA and training, particularly within ITSM environments, and is eager to contribute to a dynamic and mission-driven organization.What you will be doing:Validate ServiceNow application functionality developed by developers and system administrators before promoting configurations to production.Develop, maintain, and execute test plans and test cases across various testing phases (unit, functional, integration, system, regression, performance).Build and maintain automated tests using ServiceNow Automated Test Framework (ATF).Manage and execute quality assurance activities supporting ServiceNow projects, enhancements, and defect resolutions.Track, report, and coordinate defect resolution efforts with the ServiceNow platform team.Estimate testing effort and timelines; provide input to project managers and scrum masters.Guide customers through user acceptance testing (UAT) including test case creation, execution, and documentation.Coordinate UAT testing with clients and maintain a repository of test cases and artifacts.Ensure testing processes meet auditing and compliance standards.Continuously evaluate and improve QA and testing methodologies.Provide training and support for ServiceNow modules, particularly in ITSM; prior experience with ITOM components is a plus.What you must have:Bachelor’s degree in a relevant field.Minimum 5 years of ServiceNow training and QA experience.Strong knowledge of ServiceNow modules, particularly ITSM.Experience with Agile methodologies and working in Scrum teams.Proficient in creating and executing test plans and cases, and using defect tracking tools.Experience with ServiceNow ATF; familiarity with other automated testing frameworks (JUnit, Selenium, TestNG) is a plus.Ability to manage multiple testing efforts simultaneously in a fast-paced environment.Strong verbal and written communication skills.Demonstrated leadership and collaborative team experience.For more information about TEEMA and to consider other career opportunities, please visit our website at