Billing Team Lead

Montreal, QC
$60,000-85,000 per year
Permanent
Full-time

2 days ago

ABOUT GOWLING WLGAt Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.PROFILEThe Billing Team Leader will support a team of Billing Coordinators and assist with general inquiries and escalations for billing-related operations. The position will help oversee the day-to-day operations of Billing, ensuring financial controls are operating effectively. This individual will assist in continuous improvement efforts to core processes to increase the quality of output as well as improve the productivity of the team. The position will build and maintain relationships with the business and ensure the team delivers high quality and timely service to the Firm. This position represents the leadership of the Billing and whole Finance teams, so will work closely with the other Billing Leaders and Director to ensure alignment of priorities and culture.This role can be based out of our Montreal or Ottawa office.RESPONSIBILITIES

Guide, train and develop Billing team members
Assist with various process improvement initiatives relating to Billing
Assist in resolving or redirecting escalations related to all finance operations
Coordinate and participate in testing for system upgrades and other enhancements
Assist in completion of annual performance reviews
Liaise with the legal professionals, management and members of the finance team to ensure needs are addressed in a timely manner
Work directly with specified portfolio of Billing Professionals (MBP) to manage the billing related process from beginning to end including compliance with clients’ guidelines and engagement terms relating to rates, content and relevant changes based on MBPs instructions
Address queries received on billing related issues and process
Review and ensure completeness of NBI forms to ensure tax is appropriately applied
Set up bill formats based on special rates and in compliance with client requirements
Following up with Billing Professionals to ensure WIP is being billed on a timely basis as well as other finance related practice management issues as required
Review draft bill for errors and obtain approval from lawyer to finalize bill
Other duties as assigned and in alignment with the Firm’s Strategic Plan

QUALIFICATIONS

Bilingual is a must (French/English)
5+ years of experience in billing in a law firm or professional services firm.
Must be a team player and builder (when necessary), with exceptional interpersonal skills. Possess a high degree of confidence, professional maturity and demonstrate excellent verbal and written communication skills.
Ability to assess situations objectively and professionally and execute solutions in the same manner
Proficient with accounting and billing software programs. Excellent computer skills, with proficiency with the entire Microsoft Office Suite, particularly Word and Excel.
Advanced knowledge of Aderant or similar accounting software systems considered an asset.

BENEFITS/PERKSGowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $60,000 to $85,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions;

Gowling WLG

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