
Sales Specialist
- Calgary, AB
- $73,000-80,000 per year
- Permanent
- Full-time
- Define, build, implement and monitor Sales Plan, including sales strategies, targets, and priorities
- Drive existing product promotion; recommend & grow new product offering opportunities & cross-selling
- Drive partnership service sales & develop customer relationships
- Create and execute a sales plan, while operating within the pricing structure outlined
- Conduct professional sales calls and serve as point of contact with key customers; develop relationships and participate in Regional Associations
- Actively participate in the use of sales tools including Salesforce & MITS
- Assist in addressing key customer complaints and settle customer grievances/claims within set rules
- Promote price capture & upsell to improve gross margins
- Develop & recommend pricing structure based on purchasing and market dynamics; recommend and implement price increases
- Communicate pricing levels, rebate and promotion programs within set rules
- Negotiate major project pricing discounts with vendors within set rules & price accordingly
- Maintain & develop business relationships with local vendor reps
- Manage & grow freight cost recovery though freight revenue
- Manage customer payments & credit in coordination with credit managers, including collections, credit recommendations, and AR adjustments within set rules
- Work with the Sales Director to define annual targets for existing accounts and define targets for prospecting
- Create action plans for defined sales targets and work with our suppliers to execute the plans
- Promote accuracy and service across all customer touchpoints
- Submit monthly expenses, mileage & quarterly vehicle inspections accurately and on time
- Promote professional, organized, & clean workspaces and yards
- Assist in addressing key customer complaints and settle customer grievances/claims within set rules
- Promote standard operating procedures and use of P21, Workday, MITS Reporting, Salesforce, and Connect systems
- Promote accuracy and service across all customer touch points
- Educate customers and staff on product; manage customer sample & educational stock levels
- Ensure customer and branch requests are completed in a timely manner
- Work with branch managers to:
- Assist the Branch to make informed inventory decisions by communicating current and future market needs.
- Suggest adequate inventory stock levels to service business needs & reduce stock outs
- Promote clean & diligent storage to reduce product damage & shrinkage
- Support return to vendor claims and deficient material switch out
- Achieve higher margins through vendor negotiations and buy participation
- Actively manage SLOB within set rules, and make other inventory recommendations
- Assist with training and mentoring branch employees, provide PK sessions as required and work with the Sales Team on joint projects
- Work with the Sales Team to drive top lines sales and fulfill customer expectations
- Bachelor’s degree in international business and marketing or a related program
- 2+ years of experience working in construction sales, residential and/or commercial
- Proven knowledge in commercial/residential construction
- Previous experience in segment growth for both commercial and residential segments, is considered an asset
- Residential sales experience is considered an asset
- Roofing experience is considered an asset
- Experience reading and interpreting blueprints and take-off (familiar with AutoCad in previous positions)
- Proven knowledge of blueprints to be able to communicate specifications and quote jobs according to company standards
- Working knowledge of the following software:
- Salesforce
- Workday
- P21
- MITS Reporting
- Connect Systems
- Microsoft Office – (Word, Excel, Powerpoint, Publishing, Outlook)
- AutoCad
- Must have valid driver’s license
- Exceptional oral and written communication skills
- Must have critical thinking and problem-solving skills with attention to detail
- Must be solutions and results-oriented with the ability to work under pressure with tight deadlines in a fast-paced environment
- Ability to provide excellent customer service
- Must be a team player with a positive attitude who is reliable, takes initiative and is organized