Quality Administrative Assistant - Hybrid
CIMA+
- Montreal, QC
- Permanent
- Full-time
- Monitor on emails sent from employees across Canada to be shared inboxes managed by Q&OE, and follow-up accordingly.
- Act as the primary point of contact for CIMA+’s online standard library — receive requests from staff, obtain quotes, arrange for manager approval, execute purchase transactions, maintain standard purchasing and corporate credit card records, and provide user support, as needed.
- Manage purchases for the Q&OE Department, as required, including creation of purchase orders, approval, and monthly credit card reconciliation.
- Format, review, and translate (French and English) a variety of documents, including but not limited to processes, guidelines, presentations, publications, organizational charts, training material, etc.
- Add, update, and manage documents on CIMA+’s platforms (corporate SharePoint, Intelex, etc.) and post monthly quality objective (KPI) results to CIMA+’s intranet and communicate to management, as needed.
- Manage employee records for Q&OE onboarding training — send training invitations, monitor attendance, and follow escalation process, when needed, and ensure logistics for travel of Q&OE team members, as needed.
- Contribute to various data analyses and communication requests in support of the Q&OE team and manage calendar and record minutes for various Q&OE team meetings, as needed.
- Office Administration diploma with 1–3 years experience
- Bilingual — strong French and English (written and spoken) e.g., the person will have to communicate with CIMA+ employees across Canada
- Advanced knowledge of the MS Office 365 suite, including Microsoft Teams
- Attention to detail to deliver quality work with strong interpersonal skills and ability to take initiative and work both independently and as part of a team
- Knowledge of quality and continuous improvement concepts (an asset) and of ISO 9001:2015 (an asset)