Sports School Program Supervisor
Sun Peaks View all jobs
- Canada
- $26.65 per hour
- Permanent
- Full-time
- Winter/Summer Season Lift, Trail and Golf passes
- Initial entitlement to three weeks of paid vacation
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Participation in our RRSP and matching DPSP programs
- Company supported training and professional development opportunities
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
- Eligibility for our 'Pay for Performance' incentive bonus program (after qualifying period), awarded to top performers
- Professional and current teaching certification with a nationally recognized organization (CSIA, CASI, BASI, APSI, or National equivalency) Level 2 or higher required.
- Polished interpersonal and motivational skills and highly organized.
- Proven track record in tourism guest services and as a team player.
- Computer literate with Microsoft and RTP systems.
- Several seasons experience as a supervisor with a sports school.
- Proficient use of spoken and written English.
- Legally able to work in Canada from April 2026.
- Willing to submit to a criminal record check.
- Extensive knowledge of staff and sales database management and administration.
- You must be physically able to fully undertake responsibilities pertinent to your certification level and discipline in a safe and diligent manner. Able to sit or stand for periods of time, keyboard work.
- Able to work outside in all winter weather conditions.
- High degree of physical fitness. Free of injuries that may obstruct daily duties.
- Extended sales training and/or experience is an asset.
- Knowledge of Clear Company and Site Docs.
- Dual or multi-sport or MTB certification i.e. PMBIA, GSMBC
- Post-secondary education in business, H.R, accounting, risk assessment or organizational behavior.
- Knowledge of employment standards, accident investigation, supervisors' responsibilities.
- Operate according to code of conduct and values statement of Sun Peaks Resort LLP and the Sports School and direct and specific product marketing to guests.
- Hire teaching staff and assist to hire supervisory staff.
- Coordinate daily lesson demand against staff inventories to maximize utilization and maintain product and program quality.
- Guest product satisfaction including recovery tactics and communications.
- Coordinate and support staff, including staff scheduling, direction and applying, auditing paid activities, etc.
- Injury management, RTW administration and tracking.
- Data base management.
- Work with the Sports School Manager (SSM) to plan and adjust seasonal staffing inventories based on future forecasted demand.
- Assist SSM with all seasonal administrative, operational and planning updates
- Participate in JHSC activities.