VP - Head of Medical Underwriting & Claims - Canada
SCOR
- Toronto, ON
- Permanent
- Full-time
- Manage a team of underwriters and claims individuals that focus on production, research & development and engaged in audits, trainings and client communication.
- Monitor work-related production and performance to ensure the team maintains corporate goals and client expectations.
- Responsible to evaluate your team's performance, develop compensation recommendations and support their career growth.
- Support growth of team members.
- Provide guidance regarding the resolution of underwriting problems generated by the day-to-day caseload.
- Have oversight of processes, systems, controls and tools for underwriting and claims services.
- Collaborate with others within SCOR (locally and globally)
- Be a viewed as an expert and go to resource to their peers in the insurance industry
- Nurture SCOR's visibility and presence in the industry as a “knowledge expert” via writing, speaking, trainings, committees, etc.
- Have oversight of SCOR's underwriting policy and guidelines in the Canadian market.
- Be underwriting lead supporting pricing projects (eg RFPs) and client initiatives.
- Guide team in research and development projects.
- Be the Canadian underwriting expert on global projects and committees
- Interact with client companies to develop customized programs (both SGLA and client generated), revise underwriting requirements and help provide solutions to highly sensitive underwriting-related issues.
- Listen to client's needs as well as to respectfully explain SCOR's position
- Build, nurture and strengthen client relationships with their peers, their teams and others within the industry
- Serve as a mentor to the team during their interactions/negotiations with client companies.
- Stay informed and understand underwriting trends in the Canada and other markets.
- Stay informed and understand the current and potential role of technology in underwriting.
- Develop a vision for the future of underwriting.
- Ten (10) or more years of insurance/reinsurance underwriting experience
- Three (3) or more years of management experience within a life underwriting department
- Expert in individual life and critical illness insurance underwriting and knowledge in claims
- In-depth knowledge of life and living benefit insurance industry products, distribution and services
- Demonstrate behaviors such as partnership, transparency, authenticity, innovative problem solver, passionate,
- Ability to bring the best from people and to manage change.
- Strategic mindset paired with a focus delivery / execution
- Open minded / curiosity to learn and challenge the status quo, as much for personal growth as to make team better
- Self-motivated and autonomous
- Excellent verbal and written communication skills
- Bilingual: English and French is an asset
- A baccalaureate degree at the minimum; advanced degrees would be preferable.
- Fellow, Life Management Institute (FLMI) and Fellow of the Academy of Life Underwriting (FALU) designations or equivalent