Ecommerce Onboarding Coordinator
- Toronto, ON
- Permanent
- Full-time
Location: Toronto, Remote
Job Type: 6-month contract (potential for extension)
Hours: Monday to Friday, 9 a.m. to 5 p.m. EDTOur client is searching for an Ecommerce Onboarding Coordinator to join their fast-growing team. As an Ecommerce Onboarding Coordinator, you will proactively monitor and maintain account health, escalate support tickets, and providing internal support on projects and new initiatives.Responsibilities:- Triage tickets effectively
- Assist with daily tasks and special projects
- Identify and troubleshoot any inconsistencies or issues to the team
- Perform storefront audits and QA
- Assist with launching and onboarding retailers on the platform
- Review audit reports and resolve errors to ensure the integrity of data
- Ensure accurate data, as well as a storefront aesthetic to reflect the highest standards
- Verify and classify products and directly affect customer experienceRequirements:- A high level of organization and attention to detail
- Strong problem-solving and communication skills
- The ability to manage multiple projects simultaneously with shifting priorities and constant deadlines
- Sound judgment and discretion with sensitive data
- Excellent communication skills to connect with stakeholders and retailers
- Proficient in Google Suite (Sheets, Docs) and Microsoft Office (Excel, Word)
- SQL experiencePlease forward a polished resume to Arriane Liangcungco at .REFER AND EARN A $50 GIFT CARD! For more details, .