Senior Digital Program Manager, GFT

Royal Bank of Canada View all jobs

Toronto, ON
Permanent
Full-time

1 month ago

Job DescriptionAre you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.As a Senior Digital Product Owner, you will lead the strategic development and execution of high-impact digital products that drive business growth, enhance customer experience, and align with organizational goals. You will serve as the bridge between business stakeholders, engineering teams, and end-users, ensuring products are delivered with exceptional quality, scalability, and market relevance.What will you do? :

Define and articulate the product roadmap, aligning with business objectives, market trends, and customer needs.
You will spend 50% of your time managing a large program as directed by department leader.
Work closely with cross-functional teams (engineering, design, marketing, analytics) to prioritize features, resolve dependencies, and ensure timely delivery.
Lead sprint planning, backlog grooming, and daily stand-ups, ensuring adherence to Agile/Scrum methodologies.
Champion user-centric design by conducting research, gathering feedback, and validating product hypotheses.
Track KPIs (e.g., engagement, conversion, retention) and iterate on product enhancements to maximize ROI.
Identify and mitigate risks, ensuring compliance with regulatory and security standards.
Guide junior product owners, fostering a culture of innovation and continuous improvement.

What you need to succeed? Must have's:

5+ years in product management, with a proven track record of launching successful digital products (e.g., mobile apps, web platforms, SaaS).
Strong understanding of software development lifecycle, APIs, cloud technologies, and UX/UI principles.
Extensive project management experience in complex environments,
Exceptional ability to influence, negotiate, and drive consensus across diverse teams.
Proficiency in data-driven decision-making using tools like Jira, Confluence, and analytics platforms (e.g., Google Analytics, Mixpanel).
Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
Familiar with RBC Project Management Framework would be a bonus.
In depth knowledge of SDLC and In depth knowledge of Agile and Waterfall methodology.

Nice to Have's

Preferred certifications (e.g., CSPO, PMP, or equivalent Agile certifications).
Experience with budget and forecasting

What’s in it for you?We thrive on the challenge to be our best, encourage progressive thinking to keep growing, and believe in working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, about reaching our potential, about making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and opportunities to grow
Ability to make a difference and have a lasting impact.
A world-class training program in financial services.
Flexible work/life balance options

LI-POSTJob Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall ModelAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2026-02-23Application Deadline: 2026-04-10Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Royal Bank of Canada

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