Asset Protection Specialist Supervisor: Full Time - LANGFORD
Home Depot View all jobs
- Langford, BC
- Permanent
- Full-time
Victoria, BC V9B 3R3Req173634Full TimeRetail Store$23.8 - $26.05OnsiteJob DescriptionPay Range: $23.8 - $26.05Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position Purpose: The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud within their assigned District. They will lead, develop and coach the Asset Protection Specialist (s) within their assigned district. They will assist the District Asset Protection Manager with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime within their assigned district, and maintain their own external productivity. The APSS must remain focused on both AP & District business objectives as outlined by the District Asset Protection Manager (DAPM), as well as keeping the store leadership and district team informed of criminal activity within their assigned district.Position Responsibilities:*APSS have multi-store responsibility, requiring travel· Responsible for analyzing district shrink performance to identify trends in traditional theft and fraud, Organized Retail Crime, and Connected Fraud· Accountable for District apprehension performance· Monitor and identify associate behaviours and or operational issues through exception based reporting and CCTV that may cause shrink or other profit erosion opportunities and immediately inform DAPM· Responsible to execute AP rollouts within district (ie. Camera Installs, Merchandise protection updates etc.)· Responsible for maintaining physical security requirements of stores· Support with the identifying and successfully investigating matters of internal dishonest activity· Assist Central Investigator to coordinate investigations identified as Organized Retail Crime· Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request.· Monitor criminal cases, appear in court and testify as warranted.· Perform store walks· Support stores and recommend solutions to improve Associate Engagement· Manage Asset Protection Specialist Performance, provide timely feedback and complete APS review· Provide Talent Development for Asset Protection SpecialistExperience/Knowledge Required:· Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+ Meets Expectations).· Must have experience as an Asset Protection Specialist for a minimum 1 year· Ability to travel (including occasional overnights) 10 - 20% of the time· Must be at or above district apprehension productivity· Must possess a valid security license for province of employment· Must be proficient with HD CCTV system and exception based reporting· Proficient with SAP· Highly developed interpersonal skills for dealing with sensitive and controversial issues· Strong analytical and financial analysis skills is an asset· Ability to teach, and train associates to drive change and execute process improvementsOur Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.×Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.Awards & Recognition Press ENTER to read the content or TAB to skip.JOIN OUR TALENT COMMUNITYSign up on Workday to be considered for future opportunities at The Home Depot Canada.We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.