Clinic Team Lead LASIK MD Vancouver, British Columbia Customer Service

LASIK MD View all jobs

  • Vancouver, BC
  • $23.23-27.87 per hour
  • Permanent
  • Full-time
  • 6 days ago
See if you are our next:CLINIC TEAM LEAD (Surgical Team) | Vancouver, BCWorking for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.The wage range for this role is between $23.23 - $27.87/hr. A look at your benefits
  • You receive a quarterly bonus.
  • You have a permanent full-time position (35-40hrs/week).
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
  • You benefit from group insurance, telemedicine & RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
  • You lead, organize, and oversee daily Operating Room operations to ensure efficiency, quality, and patient safety.
  • You supervise and support surgical nursing staff by leading by example, adopting company policies, and exercising sound judgment in day-to-day decisions.
  • You coach, train, onboard, and motivate team members, and support competency evaluations and performance management in collaboration with the Centre Director.
  • You ensure compliance with clinical protocols, safety standards, and regulatory requirements.
  • You use strong emotional intelligence and problem-solving skills to resolve challenges and support team success.
  • You optimize surgical scheduling, workflow, and key performance indicators to improve service delivery and clinic performance.
  • You oversee equipment functionality, inventory management, and resource utilization.
  • You foster a positive and engaging work environment that balances accountability, employee development, and team collaboration.
  • You support risk management, incident reporting, and workplace health and safety initiatives.
  • You assist the Centre Director with additional operational and leadership responsibilities as needed.
A clear view of your assets
  • You have excellent communication skills in English.
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • You have a keen interest in the medical field and a leadership role.
  • You demonstrate empathy, emotional intelligence and professionalism with the ability to foster change, work in a complex environment, set goals, delegate tasks, and prioritize urgencies.
  • You have experience in management or supervision and demonstrate excellent proactive customer service skills, organizational skills & analytical skills.
  • You have the ability to coach, provide feedback and foster teamwork.
  • Schedule: You have flexible work availability from Tuesday to Saturday from 8:00 am - 4:00 pm (schedule subject to occasional change).
  • Address: 885 W Georgia St, #110a, Vancouver, BC, V6C 2G2.
From our point of viewIf you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

LASIK MD