Reporting to the Director, Central Operations, this position is responsible for building, maintaining and implementing corporate quality assurance and quality control programs across the organization and is accountable for the associated plans, policies, standards and procedures. The QA/QC Manager will proactively pursue new approaches and provide innovation to ensure Arctic Arrow employees, contractors, and customers remain quality leader in the powerline industry as well as liaise with Clients, Owners, and Regulatory organizations on behalf of the company on the subject of Quality Management. Maintain an effective online platform to centralize the QA/QC documents for field-level use and submissions.RequirementsKEY RESPONSIBILITIES1. Leadership & OversightDevelop, implement, and maintain the company’s Quality Assurance and Quality Control policies, procedures, and programsOversee inspection, testing, and verification activities to ensure compliance with project specifications, codes, and standardsCoordinate with project managers, supervisors, and clients to resolve quality-related issues and ensure alignment with requirementsDrive continuous improvement initiatives to strengthen quality performance across the organization.Liaise with clients, auditors, and third-party inspectors as required2. QA/QC ProgramsEnhance and implement corporate QA/QC standards, programs, and proceduresEnsure, through a risk-based approach, that QA/QC requirements are consistently applied across all projects and operationsMonitor and respond to changes in industry standards, codes, and client expectationsFacilitate regular and consistent quality meetings across regions and develop supporting materials as required3. AdministrationDevelop and execute project-specific QA/QC plans and inspection/test plansEnsure timely completion of QA/QC orientations and competency evaluationsMaintain QA/QC committees or working groups, assigning roles and providing ongoing supportMonitor quality performance results through client platforms and company systemsMaintain accurate and up-to-date QA/QC documentation in central databasesCommunicate quality updates through bulletins, reports, lessons learned, monthly statistics, and improvement initiativesSupport estimating and business development by ensuring QA/QC requirements are accurately reflected in bids, proposals, and marketing materials4. Training & InspectionEnsure all employees and supervisors are provided training to assist in the management and understanding of QA/QC programs, policies, procedures, and standardsWork collaboratively with Supervisors to ensure employees are continuously trained in appropriate QA/QC processesReviews non-conformance reports (NCRs) and corrective action reports to ensure they are detailed, complete, and accurateEnsures all quality documentation, certifications, and inspection records are managed according to applicable codes, client requirements, and corporate standardsQualificationsPost-secondary education in Engineering, Construction Technology Construction Management, or a related discipline considered an assetMinimum 7–10 years of progressive QA/QC experience, preferably in construction, energy, or industrial sectorsStrong knowledge of ISO standards, quality management systems, and auditing practicesProven ability to lead investigations, audits, and root cause analysesExceptional organizational, communication, and leadership skillsExperience working with client QA/QC platforms and reporting systemsBenefitsArctic Arrow provides a competitive salary and benefits package for suitable candidates.Please note that due to the high volume of applicants, only those under consideration will be contacted. If you have not heard back from us, please accept our appreciation for your interest.