Outlet Server - Steakhouse
Seminole Gaming
- Ottawa, ON
- $17.91 per hour
- Permanent
- Full-time
Location: Ottawa, Ontario
Job Type: Full Time PermanentIs this a current vacancy? Yes, this is an existing open position.Compensation: CAD $17.91/Hr.Responsibilities:
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Greet each guest and provide superior guest service at for all company Food and Beverage operations.
- Must maintain pleasant and courteous attitude.
- Complete all opening and closing duties.
- Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures.
- Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation.
- Offer drinks and take food and beverage order.
- Have basic knowledge of all house and call liquor.
- Serves meals to patrons according to established rules or etiquette, working in a family or formal setting.
- Check for quality after each course.
- Refill all drinks when needed.
- Maintain clean ashtrays.
- Buss tables as needed.
- Remove all dirty dishes and glassware from the guest’s tables during and after each course.
- Totals bill, presents check, collects settlement, and takes payment to cashier.
- Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures.
- Transport dish cart to and from service station/steward’s station.
- Stock server stations with all necessary items.
- Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations.
- Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes.
- Check out with supervisor before leaving at the end of your shift.
- High school or equivalent education required
- Minimum of 1-year restaurant serving experience
- Safe Food Handling certificate
- Standalone restaurant experience
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- The employee must frequently lift/push/pull and/or move up to 50 pounds.
- Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.