Software Engineer II - Automation

PagerDuty

  • Toronto, ON
  • $109,000-165,000 per year
  • Permanent
  • Full-time
  • 2 hours ago
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.PagerDuty is seeking a Software Engineer II - PagerDuty Automation to join our diverse, customer-focused team! As a Software Engineer II, you will focus on automation everywhere, workflow automation, AI Agents, and the PagerDuty platform. This is an exciting opportunity to drive automation everywhere at PagerDuty. The ideal candidate will have a strong background in TypeScript, Node, and React.PagerDuty Workflow Automation empowers organizations to streamline and automate complex incident and operational workflows, reducing downtime and accelerating incident resolution. As a critical part of PagerDuty's platform, Workflow Automation integrates seamlessly with existing tools, providing intuitive solutions that transform how teams respond to and manage incidents in real time.Key Responsibilities:
  • Collaborate closely across many different product development teams to validate and pressure test our new platform architecture, design, APIs, and user experience.
  • You will work with a wide range of systems, processes, and technologies to build solutions that solve customer problems.
  • You will prioritize and execute multiple tasks in a highly dynamic environment with a results-oriented mindset.
  • Evaluate existing systems and processes to proactively identify opportunities for improvements in efficiency, quality, and automation.
  • Contribute to cross-team planning initiatives, influencing engineering direction, and effectively communicating project status and timelines to stakeholders.
Basic Qualifications:
  • Minimum of 3+ years of experience in software engineering roles with progressive responsibilities.
  • Experience in full-stack development using Node, TypeScript, and React. Plus, preferable back-end skills with one of the following languages (Java, C#, Python, Elixir, PHP).
  • Experience working in an agile environment with iterative development and fast feedback.
  • Strong experience designing and implementing RESTful APIs.
  • Comfortable participating in PagerDuty's on-call rotation to ensure high availability of mission-critical systems.
Preferred Qualifications:
  • Experience with event-driven architectures, workflow engines, or automation platforms.
  • Expertise in DevOps practices, including CI/CD pipelines (e.g., Circle CI/Buildkite, GitHub Actions).
  • Ability to clearly articulate complex technical concepts to diverse audiences across the organization.
The base salary range for this position is 109,000 CAD - 165,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!Hesitant to apply?We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for !Where we workPagerDuty operates a hybrid work model with in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.How we workguide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.What we offerAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businessesPagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's .PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

PagerDuty