Box Office Attendant | Part-Time | Canada Life Place

London, ON
$17.60 per hour
Permanent
Part-time

21 days ago

Oak View Group:Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary:Under supervision of Box Office Manager, the Box Office Attendant position is responsible for ticket sales and customer service for all ticketed events at Canada Life Place.This role pays an hourly rate of $17.60 CADBenefits for Part-Time roles: Pension matchingThis position will remain open until June 26, 2026. About the Venue:Canada Life Place, which opened in October 2002, features a seating capacity of 9,090 for hockey and ice events and accommodates over 10,000 guests for concerts, family shows, and other major events. As a prominent landmark and hub of civic pride, it plays a vital role in fostering community engagement, cultural vibrancy, and public accessibility.Renowned for its industry-leading standards and commitment to excellence, Canada Life Place is a premier destination for fans, artists, and athletes alike. Responsibilities:

Know and understand the operations of the Ticketmaster ticketing system.
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc).
Know and understand seating charts and configurations of Canada Life Place.
Perform transactions for all events on the ticketing system with efficiency and accuracy.
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
Communicate and satisfy patrons with world class customer service.
Operate phone and address call in patrons’ requests for information.
Reconcile all monies received from ticket sales.
Maintain confidentiality.

Qualifications:

Ability to multitask in a fast‐paced environment.
Familiarity with Windows based computers.
Possess excellent customer service skills.
Experience working with the public and cash.
Ability to work independently and as a productive member of a team.
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours.
Proven ability to work well with all levels of management.
Strong analytical and problem‐solving skills.
1-2 years experience in a customer service setting.

Strengthened by our Differences. United to Make a Difference:At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group

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