Career Advisor - 12 Month Contract

• Conducts interviews with clients to complete career and employment assessments and obtains relevant information; this includes assessment of job search skills, knowledge, and job readiness to establish action plans towards employment.
• Completes and enters Employability Readiness Assessments into Prospect CRM and government data management systems.
• Acts as a resource to the Employment Specialist (ES) to provide career coaching for clients in other programs who demonstrate a need for career development, job target identification, and pre-employment skills.
• Coordinates career coaching sessions (in collaboration with Program leadership, ES and Career Advisors) to identify gaps and create action plans.
• Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information.
• As needed, delivers orientation to program services (i.e. workshops, essential skills services, other self-directed and directed services) and refers to other or complimentary services within Prospect such as service coordination, integrated services, essential skill building, and workshops.
• Provides ongoing communication with internal staff in regards to status of clients and their service plans including revisions, updates, and completion.
• Monitors client satisfaction.

• Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content.
• Conducts regular research to become a subject matter expert.
• Communicates current information to applicable team members on labour market and career development trends and best practices.
• Provides support to clients in the Employment Resource Centre.
• Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports, including in Prospect’s CRM tool.
• Books ongoing career advising meetings.

• Develops content for group based workshops on pre-employment topics and adjusts and revises materials based on trends. Facilitates workshops based on defined schedules and demand.
• Works with other departments, such as Marketing & Communications, and Training Coordinator on branding and consistency of content.
• Assists in maintaining an online digital and social media presence.
• Analyzes success and areas of opportunity for content delivery.
• Trains other staff on delivery of workshops.
• Maintains workshops and communicates changes.

• Diligently works to ensure thorough understanding of all Prospect's programs.
• Develops measurement system(s) for the program to assess service delivery and contract requirements.
• Adjusts information delivery as required.
• Monitors client goals and completion of action or service plans; communicates with other staff as necessary.
• Maintains database of career development tools, websites, and related materials.
• Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members.
• Remains current and knowledgeable with grant funding policies, federal legislation pertaining to EI, immigration regulations, human resources/recruitment practices, and the Alberta education system policies/procedures.
• Complies with company policies/procedures, provincial, privacy and other job related legislation.
• Champions Prospect’s goals, vision, mission and brand pillars.

• Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities.

• Post-secondary education in career advising or other equivalent program.
• 3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered).
• Career Development professional designation is a strong asset.
• 3+ years’ direct client relations experience, with a focus on assisting individuals with barriers to employment.
• 1+ years' experience working with people with disabilities.
• 3+ years’ of pre-employment and essential skill development expertise including:

• developed job search techniques that involves the ability to tap into the hidden job market;
• resume and cover letter development; and
• interviewing skills including knowing the various techniques used and the ability to prep clients.
• Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms.
• Exceptional oral communication, teamwork, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders.
• Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets.
• Experience accessing local labour market information and tools.
• Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices.
• Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette).
• Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders.
• Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings.
• Capability to set goals for oneself and assist clients to develop their goals.
• Innovative with the ability to take initiative to become a subject matter expert in the career advising field.
• Problem solving and critical thinking skills.

• Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation.
• Education related to working with varying populations (youth, disability, mental health, trauma, etc.).

Prospect Human Services