Digital Marketing Specialist
Make-A-Wish Foundation
- Edmonton, AB
- $69,100-74,100 per year
- Permanent
- Full-time
- Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
- A collaborative team environment where you feel valued and inspired
- An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation
- Annual vacation starting at three weeks & additional paid leaves
- Work/life balance and flexibility
- Hybrid working environment
- Employee Wellness Program
- Corporate discounts
- Continuous learning, development and internal training opportunities
- Fun employee activities, contests, and more!
- Support the Digital Marketing Manager in the development, implementation, and optimization of digital marketing and fundraising initiatives for new and existing programs, across the organization.
- Lead the management, implementation, development, testing and deployment of donor emails, including writing content, project management, building the emails in our email marketing software, testing, and deployment to ensure high delivery, open and click-through rates.
- Manage donor lists and segmentation, identification of audience overlaps and resolving them with stakeholders to ensure timely completion of projects and flawless campaign sends.
- Manage existing donor journeys through email and website content, ensuring timely touchpoints and relevance based on user behavior.
- Develop engaging, audience-specific digital content, including SEO-rich blog posts and storytelling pieces to increase brand awareness and drive organic traffic.
- Produce and analyze regular email and digital marketing performance reports, sharing performance and insights with stakeholders.
- Conduct ongoing research on innovations and best practices related to digital fundraising and marketing.
- Ensure consistent adherence of Make-A-Wish Canada’s visual identity and web development standards for all digital marketing and fundraising initiatives.
- Ensure that all digital marketing and fundraising initiatives adhere, and are compliant, to CRA, CASL, Privacy, Accessibility and other relevant guidelines and standards.
- Other duties as assigned.
- Education in marketing and/or online marketing/e-commerce, or equivalent combination of training, education and experience.
- 3-4 years of digital marketing experience, including email campaigns, paid media (search, social, PMAX, video, remarketing), and GA4 analysis
- Proficiency in web analytics and reporting (Google Analytics/GA4).
- Strong content writing skills with a focus on engagement and conversion.
- Excellent analytical and problem-solving skills; experience with data collection, analysis, and reporting.
- Experience with Salesforce Marketing Cloud is an asset.
- Experience in large, multi-level, or non-profit organizations is an asset.
- Project and client management experience is an asset.
- Fluency in French is an asset.
- Flexible, adaptable, and collaborative work style.
- A clear Criminal Background Check will be required.
- Hybrid work environment: 2 days in-office, 3 days remote per week.
- Occasional need to work outside of traditional office hours.
- Occasional day and/or overnight travel for team gatherings.
- Work under pressure at peak times of the year with tight deadlines, high volume workload, and with multiple demands, changing and overlapping priorities.