Sales Coordinator

Murphy Hospitality Group View all jobs

  • Charlottetown, PE
  • $45,000-55,000 per year
  • Permanent
  • Full-time
  • 9 days ago
At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement and professional development opportunities. At MHG it's all about the people!Sales CoordinatorMurphy Hospitality Group (MHG) has an exciting opportunity to join our outstanding team as Sales Coordinator, supporting our Hotel and Restaurant Divisions. Reporting to the Director of Sales, Hotel Division, you will assist with the coordination and administrative tasks related our sales function including coordinating group bookings and ensuring professional communication with both returning and potential clients. If you are a highly organized, customer-focused individual and could see yourself working with a fun, family-oriented group of passionate professionals we look forward to hearing from you!Key Responsibilities:Sales Support & Coordination
  • Assist the Director of Sales and Hotel and Restaurant Operations teams with administrative tasks, proposal preparation, and contract management
  • Respond to inquiries for group bookings, meetings, events, and room blocks in a timely and professional manner
  • Prepare and distribute sales materials, presentations, and promotional packages
  • Maintain accurate records in the Delphi Customer Relationship Management (CRM) system
  • Generate reports on sales activities, bookings, and revenue performance
Client Relations & Event Coordination
  • Serve as the primary point of contact for assigned accounts and group bookings
  • Coordinate with Hotel or Restaurant Operations Team with site tours for potential clients and showcase hotel/restaurant facilities
  • Coordinate details between clients and hotel or restaurant departments including catering, operations, and front desk
  • Follow up with clients post-event to ensure satisfaction and encourage repeat business
  • Build and maintain strong relationships with meeting planners, corporate clients, and travel agents
  • Coordinate event details including dates, menus, guest counts, layouts, and special requests
  • Collaborate with operations, culinary, service, and management teams to ensure accurate event execution
Administrative & Operational Tasks
  • Process contracts, banquet event orders, and rooming lists with accuracy
  • Coordinate with revenue management on group rate negotiations and availability
  • Maintain organized filing systems for contracts, correspondence, and client information
  • Assist with sales meetings, trade shows, and networking events
  • Support marketing initiatives and social media efforts as needed
  • Ensure brand consistency across all communication
Who You Are
  • Attention to Detail – Able to enter data accurately - exceptional attention to detail
  • Customer Focus – Dedicated to meeting the needs of internal & external clients
  • Organized – Uses their own time and company resources effectively & efficiently
  • Interpersonal Savvy – Relates well to all kinds of people, is tolerant of people and processes and able to act cool under pressure
  • Priority Setting – Spends time on what is most important
  • Problem Solving – Can see hidden problems and takes initiative to resolve
What You Bring
  • Bachelor's degree in Hospitality Management, Business, or related field, or equivalent work experience
  • 1-2 years of experience in sales, event coordination, or hospitality operations including group bookings
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with hotel property management systems (Webrez Pro, Delphi, Salesforce, or similar)
  • Knowledge of the local (Atlantic) markets and hospitality industry trends
What We Offer
  • Competitive compensation package
  • Company Matching Retirement Savings Program
  • Health & Dental and extended benefits
  • Growth & Professional Development Opportunities
  • MHG Card with discounts at various businesses across Atlantic Canada
  • Wellness & Fitness programs

Murphy Hospitality Group