Security Scheduler
- Hamilton, ON
- Permanent
- Full-time
- Receive and record book on, off and check in calls from multiple areas
- Ensure that all vacancies created by absences of any sort are filled with the most competent and acceptable replacements
- Support Hamilton region escalating afterhours emergencies to respected Account Managers
- Ensure that data related to employee lateness, illness, absence is entered into our software
- Mitigate OT costs
- Call monitor via Gtrack ensure all guards have successfully made there on/off calls
- Receive client requests and schedule shifts for guards as necessary
- Respond to staff and client inquiries regarding schedules
- Prepare reports at the end of every shift documenting the events over the shift
- Ongoing training and development available
- Friendly office environment
- Great opportunity to kick start your career
- Excellent English communication skills both written and verbal
- Excellent customer service and report writing skills
- Good with computers
- Good skills in Microsoft Office Suite
- Prior security experience is desirable but not necessary
- Demonstrated telephone/customer service skills