Senior Product Manager - Billing and Revenue Enablement

Toronto, ON
$86,000-136,000 per year
Permanent
Full-time

1 hour ago

DescriptionJoin Our TeamThe Billing & Revenue Enablement (BRE) team, partners with business and CIO leaders to drive capabilities roadmaps and evolve our payments ecosystem. We are a results-oriented team offering deep business exposure and a learning environment where you'll dive into challenging initiatives to expand your skills.Here's what we'll accomplish together and the impact you'll makeThe Payments Enablement team plays a crucial role in delivering an exceptional end-to-end customer experience for TELUS wireless and wireline products and services. We drive business objectives through high-impact collaboration, aligning with Marketing, Technical, Finance, and Operations teams, as well as key internal and external partners, to ensure seamless project delivery. In this position, the successful candidate will have the opportunity to drive impactful cross-functional capabilities within the realm of service payments. You will be responsible for the end-to-end execution of expanding and streamlining the payment checkout ecosystem. This includes managing the technical and operational rollout of new payment methods, and enablement of diverse pricing and service fee models. Success in this role centers on high-volume project delivery-ensuring that every transaction is processed efficiently and every charge is applied accurately, while maintaining the integrity of financial systems through rigorous security compliance and fraud mitigation.Here's how you'll be successful

Manage the full end-to-end enablement of new products and/or services, from concept through to design, development, testing, and launch
Own and execute payments related projects, while maintaining flexibility to support additional strategic initiatives aligned with evolving business priorities
Engage internal and external stakeholders across business units to ensure cross-functional alignment
Be a customer experience champion that helps Marketing to solve business problems
Serve as a subject matter expert and the liaise between technical and non-technical personnel
Manage the implementation of security and compliance guardrails, including Payment Card Industry(PCI) data security standards and fraud prevention measures to protect both the customer and the organization
Synthesize complex project data into executive-level narratives to influence senior leadership and secure buy-in
Complete capital management activities, including requesting for project funding and managing project budget
Drive innovation and new product features to address market needs, user requests and product goals
Work collaboratively with our stakeholder business units to identify and prioritize strategic and tactical initiatives and solutions that have the potential to create competitive advantage
Keep informed of emerging marketing capability trends and develop forward-looking strategies and practices

QualificationsYou're the missing piece of the puzzleYou are likely in a similar product management position today, with many of the following abilities and experience points:

You are a product/service development wizard with a proven track record in writing user stories, reviewing technical solutions, and designing test plans, all while leveraging strong project management discipline and delivery artifacts like RAID logs to lead seamless product launches and define robust post-launch support models.
You are highly self-directed and thrive in a matrix, collaborative environment, with the ability to lead cross functional teams, set priorities and manage time efficiently
You leverage data analysis to derive insights, track key performance metrics, and make informed decisions about feature improvements
You like things to move fast, and are skilled at using a combination of collaboration, influence, and creativity to overcome barriers hindering progression
You are adept at building out a long term roadmap, leveraging a test and learn approach to help inform it
You are recognized for using data to drive decisions and action
You are comfortable communicating at all levels (senior leaders, external stakeholders, partners and developers)
You can manage ambiguity and synthesize complex information into meaningful conversations and recommendations
You have technical inquisitiveness, and are willing to get into the details of a solution to the degree that you can own the solution as the business prime

Great-to-havesWe are especially motivated to connect with individuals with one or more of the following:

7+ years of experience in project management and hands-on product development, working with both modern and legacy technology
A bachelor's degree or equivalent certification in business, engineering, science, marketing, or telecommunications
Knowledge of the telecommunications industry would be an asset, as well as payments and finance domain knowledge
MBA, PMP, Agile, or Process Management certifications would be an asset

Salary Range: $86,000-$136,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Job Type: This is for a current vacancyA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Technology SolutionsWe’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.We are honoured to be recognized5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.1
Million active users logging into My TELUS per month (consumer mobility).AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus

Apply Now