Transportation Coordinator / Dispatcher

• Coordination of the movements of finished goods and materials between plants, DC’s, depots, and 3PLs, nationally.
• Prompt dispatch and monitoring of drivers; proactively addressing and communicating to key stakeholders any issue affecting deliveries.
• Update various files and systems including TMS (E2Open), ELM
• Generating transportation documents & distributing to respective transport drivers
• Address & resolve trailer mechanical issues as needed, working with on-site or on-call mechanic for timely repairs
• Collaboration with the Distribution Team for shunt movements, load ready times, daily priorities, etc.
• Assist with the compliancy of trailer preventative maintenance (PM) and annual safety programs.
• Flag and resolve GPS trailer issues as needed
• Conduct daily trailer yard checks to reconcile trailers in yard & maintain shared trailer yard board with the Distribution Center Team
• Monitoring & responding to emails in a prompt & timely manner
• Responsible for ensuring all trailers are dispatched for respective shift
• Escalation to leadership for any transportation related issues such as delays, breakdowns, etc.
• Supporting supply chain team for inventory management of logistics equipment; ex. bread handling trays
• Conduct shift handovers within the transportation team
• When required, support with line haul and delivery planning
• Back Up: Other Transportation Coordinators on the team

• At least 2 years of experience in logistics coordination and dispatching, in a fast-paced transportation environment
• Hands-on experience with Transportation Management System (TMS) is an asset (i.e., E2OpenTMS)
• Must be able to work under pressure with tight deadlines with competing priorities, making decisions on the spot
• Work independently with the confidence to action transportation logistical needs
• Sense of urgency working in a fast-paced environment
• Excellent communication skills both written and verbal
• Professional phone etiquette and customer service skills
• Strong organizational and multitasking skills
• Ability to work as part of a team
• Punctuality and flexible to work all shifts, including days, nights, weekends and weekdays. Vacation coverage
• Microsoft Office Proficiency (Word, Outlook, & Excel)

• Flexibility, Agility, Adaptability: Thrives in dynamic environments by embracing continuous change. Quickly adjusts to new priorities and actively seeks innovative solutions. Uses setbacks as opportunities for growth

• and applies a relentless focus on improving outcomes. Approaches challenges with a proactive, solutions-driven mindset and openness to feedback.

• Calculated Risk-Taking: Makes strategic decisions by evaluating options and creating contingency plans.

• Team First and Collaboration: Engages with Team Members and colleagues, builds relationships, and fosters an inclusive, innovative environment.

• Continuous Improvement: Drives innovation and optimizes processes to enhance quality and productivity.

• Customer and Product Focus: Addresses need proactively with accountability and a solution-oriented mindset.

• Fierce Execution: Achieves results with a strategic and hands-on approach, learning from mistakes and building trust.

• Continually inspires and develops Team Members​ and promote cross-functional collaboration.

• Supports, shared knowledge and experience with your Team through authentic conversations and development planning

• Communicates clear expectations​

• Uses insight and knowledge to influence others​

• Understands and acknowledge differences and modifies style to support unleashing potential

• Demonstrates patience and empathy, while listening​

• Inspire enthusiasm & commitment by communicating a clear path to success​

• Empowers others by delegating and providing support and opportunities for growth​

• Identifies, raises and resolves conflict​

• Builds trust and models the “Coach Approach”​

• Encourages informed risk-taking and supports learning from outcomes.

• Creates an environment where your team enjoys working hard while having fun​

• Provides feedback to reinforce results​

Wonderbrands