Business Development Specialist (hybrid)
Questrade
- Toronto, ON
- Permanent
- Full-time
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Hybrid and flexible work arrangements
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
- Helping Canadians become much more financially successful and secure
- Interacting with customers through various communication channels, including phone, live chat and SMS, email and occasionally face-to-face / virtual meetings
- High volume calling experience - making around 60+ calls per day
- Making outbound calls to help nurture leads through the onboarding journey
- Continuously providing a high level customer experience by demonstrating our We Care values during each customer interaction
- Educating customers on Questrade’s trading platforms, and our products and services
- Educating customers on the different lines of businesses we offer
- Receiving weekly / monthly coaching, mentoring, and training from Sales Team members
- Participating and engaging in strategic sales initiatives, both for the department and for your respective team
- Have 1+ years of Business Development experience in a sales environment with a strong focus on putting the customer first
- Are customer centric during every interaction
- Want to work with the best and challenge yourself to perform at your best everyday
- Are results-oriented and take ownership and pride in overachieving against your personal targets and contribute to the department exceeding its targets
- Are agile and able to manage multiple client communication channels, including inbound and outbound responsibilities
- Are passionate, ambitious and care for what you do with the long term goal of continuing to learn and grow your career within the sales team or across the enterprise
- Have strong communication skills and a quick learner
- Are knowledgeable and passionate about financial markets and investment products
- Have contact center experience, ideally in financial services