Business Process Writer 18 month contract

MUFG Investor Services

  • Halifax, NS
  • Contract
  • Full-time
  • 16 days ago
Company DescriptionMUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.#LI-HybridJob DescriptionOur team is seeking a Business Process Writer with experience in understanding, documenting and adopting business processes, procedures, and workflows in finance. They will work with internal and external stakeholders to create documentation that is clear, concise, and complete, and that supports the operational change strategy of the organization.
  • Collaborate with subject matter experts to gather information on existing business processes and define proposed business process enhancements
  • Analyze and understand complex business processes, workflows, and procedures.
  • Write clear and comprehensive business process documentation, including process maps, flowcharts, and procedural documents.
  • Ensure documentation is accurate, up-to-date, and reflects current and proposed business practices.
  • Identify opportunities for process improvement and make recommendations for enhancements.
  • Work closely with cross-functional teams to ensure alignment and consistency in documentation.
  • Communicate effectively with stakeholders to gather feedback and incorporate changes as needed.
  • Stay updated on industry best practices and trends in business process documentation and technical writing
Qualifications
  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • Familiarity with project management methodologies (e.g., Agile, Six Sigma) is a plus.
  • Certification in business process mapping / management is preferred.
Additional InformationAt MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.MUFG is an equal opportunity employer.

MUFG Investor Services