Tier 2 Technical Support - evTOC
Evertz Microsystems
- Burlington, ON
- Permanent
- Full-time
- Act as an expert level technical advisor or specialist on highly complex initiatives.
- Providing remote support for Evertz customers
- Solve problems by replicating user workflows and provide solutions
- Be the customer bridge to our product and development teams
- Excellent written and verbal communication skills
- Detail oriented with strong analytical and problem-solving skills.
- 2+ years of technical or customer support
- System level understanding
- Willing to work in an exciting, fast-paced industry with career growth potential
- Must love working with the most advanced broadcast solutions in our industry
- College diploma in computer, engineering, networking or similar fields
- International travel an option
- Broadcast knowledge an added bonus
- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Employee assistance plan
- Employee Discount Platform
- Career Progression
- Casual Work Environment
- Social Events and Sports Teams