
Sr Quality Engineer
- Burlington, ON
- Permanent
- Full-time
- Be the champion for Product Quality, Reliability and Attributes across the cross-functional global organization, influencing the design, manufacturing quality and commercialization of our Keurig coffee machines and accessories.
- Work with Product Management and Engineering to align on clear quality and reliability targets for the development programs.
- Support new product development projects to deliver the highest quality systems through lessons learned from the field, component reliability, and consumer centered design.
- Participate in Design Reviews and create project risk assessments from a Product Quality perspective.
- Facilitate DFMEA Project
- Work with cross functional teams in defining mitigation plans for High Risk Items found in the DFMEA
- Drive closure of issues through systematic approach, RCA (fishbone diagram, 5 whys)
- Work closely with Contract Manufacturers to ensure corrective and preventative actions are cut in timely and accurately.
- Present and review data/reports related to specific issues to leadership and stakeholders
- Establish standard procedure and process formats and maintain library of protocol
- Foster working relationships amongst partners to promote quality, robustness, and reliability.
- Up to 10% domestic and international travel required
Total Rewards:Benefits:Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated.
Requirements:
- Bachelor's degree in an Engineering field or equivalent related experience
- 5+ years of professional experience in a relevant industry
- Previous experience in Quality, Manufacturing, or New Product Development is preferred
- Previous experience with contract manufacturing and supplier quality management
- Excellent communication, planning, problem solving, and organizational skills in a global environment
- Experience with Design for Six Sigma practices including Root Cause Analysis, 8D, A3, Design of Experiments, etc. - Green Belt Certified Preferred
- Statistics as applicable to high volume product design and manufacture.
- An aptitude for creating and presenting data-based trade-off studies as input to decision making.
- Familiar with Return-on-Investment (ROI) analysis methods.
- Ability to present risks and status of development projects to management and stakeholders.
- Ability to prioritize and manage multiple projects at once.
- Demonstrated record of making critical decisions that positively impact the course of the organization.
- Effective at mentoring junior staff members
- Continuous improvement mindset
- Self-motivated and experienced in dealing with ambiguity while performing critical project steps
- Experienced in defining project prioritization and flexible to shift project focus upon business decisions
- Proficient in MS Word, Excel, Visio and Power Point
- Familiarity with Lean and Agile development
- Familiarity with software packages such as JMP, SQL, Tableau, TeamCenter, Confluence, Jira, are desirable