IT Asset Management Specialist - Charles River - AVP
State Street
- Burlington, ON
- $80,000-132,500 per year
- Permanent
- Full-time
- Collaborate with multiple teams to ensure effective IT Asset Management in an environment that includes physical and virtual (VMWare) assets and cloud virtual assets in AWS and Azure.
- Review integration exception reports and remediate data issues.
- Shepherd applications through risk and technology on-boarding process.
- Continuously review CMDB and ensure accuracy with installed base.
- Serve as a technical resource and SME for all ITAM related work.
- Develop, monitor and report on ITAM process KPIs.
- Be prepared to work on high priority ad hoc requests that frequently occur in a fast paced and highly regulated environment.
- Support internal and external audit requests.
- Support risk reduction and remediation as it relates to regulatory requirements.
- Excellent data analytics skills
- Excellent written and verbal communication skills
- Excellent organization and time management skills
- Propensity to think creatively.
- Self-motivated and competently self-directed
- Advanced Excel skills including the quick construction of pivots, lookups, and comparative reports.
- Bachelor's Degree in STEM, Computer or data science or relevant work experience required.
- Minimum of 2 years of experience within the IT Asset Management field
- Industry-related certifications are viewed as a plus.
- ServiceNow, CMDB and reporting knowledge
- Proficiency in ITAM and IT Service Management tools, such as ServiceNow and Lansweeper.
- Practical experience with ServiceNow implementations of ITSM and ITOM
- Knowledge of ITSM/ITIL frameworks and ITA, and ITOM best practices
- Travel may be required for up to 5% of the time.