Sales Agent -Ontario

• Schedule personalized sales demonstrations to the surgeons in region of responsibility and maintain relationships with existing or potential longer sales cycle accounts.
• Promote high volume usage of refractive lasers at customer sites through close account management and frequent account visits and interaction.
• Utilize ZEISS customer installed base information to efficiently organize, plan, and execute sales actions.
• Educate and frequently follow up with doctors and staff members on the operation, utilization, and application of our product. Educate and support referral network as required.
• Provide timely, accurate and constructive written and oral communications regarding expected sales and planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory, and accounts receivable.
• Develop and implement creative and profitable marketing approaches to the individual demands of the representative’s region.
• Develop and implement synergy opportunities among other ZEISS companies, Field Service, and other corporate partners when such programs arise.
• Work with marketing and other departments to ensure that course materials reflect current and up-to-date features.
• Provide first line sales and marketing support via remote, including on-site support for the ZEISS Laser Platform in the Canadian marketplace.
• Interface with internal and external customers and functional organizations to develop specifications for content of courses.
• Attend and support trade shows, conferences, exhibits, seminars and wet labs as approved
• Be able to discuss the marketing program and target a cost-effective sales and marketing campaign based on local market needs.
• Drive procedure volume by reviewing current procedures performed using competitor’s platforms by educating clinical staff how to sell the benefits of ZEISS products over other competitive platforms.
• Conduct follow-up and monitors customer commitment using ZEISS products. Provide feedback to management on sales trends.
• Understand customer clinical needs for using other ZEISS products and influence purchasing decisions.
• Support Key and Strategic Account Management as assigned.
• Direct customer inquiries to appropriate resources.

• Four (4) years bachelor’s degree in sciences, engineering, or business-related discipline, and/or equivalent industry experience.
• High level of technical/clinical product knowledge.
• Experience working with doctors, client relationship management and ability to influence decisions.
• Proven track record of sustained sales success maintaining peak performances to at least the top 20% in sales rankings.
• Ability to develop and make key account level presentations.
• High level of technical/ clinical IOL, refractive laser and ophthalmic equipment product knowledge
• Requires excellent communication skills and teaching ability to work with customers in intense surgical environment.
• Requires clean Driver’s Abstract record and current valid driver’s license.

• Well organized and capable of working independently; exercising independent judgment with minimum supervision.

• Must have excellent team building and interpersonal skills; ability to communicate effectively orally and in writing.
• Ability to handle difficult situations and deal effectively and harmoniously with various personnel, internally and externally, at all levels.
• Excellent team player, coachable and self-motivated, negotiating, closing skills are required.
• Excellent verbal, written, consultative and interpersonal communication skills and awareness of cross-cultural issues.
• Resourceful, creative, with an ability to prioritize and proactively offer solutions.
• Must demonstrate their ability to work with internal corporate partners (sales divisions, marketing, regulatory, legal, finance, production, service, etc…) to develop cohesive, comprehensive, and innovative solutions for strategic accounts.
• Experience required in contract negotiation and development.
• Ability to manage multiple tasks. Strong organizational and communication skills.
• Computer literacy in word processing, spreadsheet, and database management.

Zeiss