Communications and Community Engagement Lead

Acciona

  • Ontario
  • Permanent
  • Full-time
  • 8 hours ago
ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through construction, operation and maintenance of projects. Currently involved in some of Canada’s largest infrastructure projects, ACCIONA delivers solutions that contribute to the economic and social progress of the communities in which it operates.ACCIONA is a global leader in sustainable infrastructure and renewable energy, delivering innovative, forward-thinking solutions in over 40 countries. We’re proud to be shaping some of the most complex and transformative infrastructure projects in North America.In partnership with Metrolinx, ACCIONA is playing a key role in the design and construction of the Eglinton Crosstown West Extension (ECWE), a 9.2-kilometre westward addition to Toronto’s Line 5 light rail transit network. This major infrastructure project includes seven new stations and installation of rail and systems under a progressive design-build model.Beyond its technical scope, the ECWE project represents a significant investment in sustainable urban mobility, expected to reduce greenhouse gas emissions by up to 5,800 tonnes annually and eliminate over 6.5 million vehicle trips each year when combined with the full Line 5.This is a unique opportunity to join a dynamic, multidisciplinary team on a complex, high-value project that supports long-term regional growth and environmental sustainability. If you're ready to make a meaningful impact and advance your career with a global infrastructure leader, we encourage you to apply and grow with us.Job DescriptionStrategy & Oversight
  • Lead a dedicated communications and engagement team, providing direction, structure, and supervision to ensure all deliverables are met with quality and timeliness.
  • Act as the project’s key media spokesperson and public representative for all communications and engagement matters.
  • Develop and manage comprehensive communications, media relations, and public engagement strategies that reflect the sensitivities of urban infrastructure delivery.
Stakeholder & Community Engagement
  • Build and maintain relationships with stakeholders including elected officials, local businesses, Indigenous communities, residents, government agencies, and advocacy groups.
  • Lead or support the planning and delivery of public engagement events, community meetings, and stakeholder briefings across various formats (in-person, virtual, hybrid).
  • Prepare and deliver timely and accurate information to the public related to construction impacts, milestones, and project progress.
Community Relations & Risk Mitigation
  • Coordinate the identification, assessment, and mitigation of issues related to public interest, including noise, access, safety, and construction disruptions.
  • Respond promptly to inquiries, complaints, and sensitive community matters; develop and execute resolution protocols as needed.
  • Promote and apply “good neighbor” principles throughout all community interactions and external communications.
Internal Coordination & Brand Management
  • Work in close alignment with construction, design, and executive teams to maintain the flow of timely information needed for public outreach and internal briefings.
  • Oversee the development and quality control of all public-facing materials, including signage, notices, social media, newsletters, and branded assets.
  • Ensure consistent messaging and branding across all communication channels, digital assets, and events.
Media, Digital, and Government Relations
  • Manage media engagement, prepare spokespeople, and provide timely draft responses to inquiries, press requests, and emerging issues.
  • Support social media content development and digital campaigns including website updates, video content, and digital engagement tools.
  • Coordinate closely with government affairs to ensure aligned messaging and public representation in government or municipal briefings.
Knowledge, Skills, and Abilities
  • Strong Communication: Exceptional writing, editing, and public speaking skills, with experience crafting messaging for diverse audiences and high-profile settings.
  • Leadership & Collaboration: Proven ability to lead teams, manage complex stakeholder relationships, and collaborate across departments to deliver coordinated messaging.
  • Crisis & Issues Management: Skilled in anticipating risks, handling sensitive issues, and delivering calm, strategic responses during high-pressure situations.
  • Stakeholder Engagement: Experienced in building trust with communities, government officials, Indigenous groups, and local organizations.
  • Digital & Media Proficiency: Adept with social media, digital platforms, and multimedia tools for engagement, outreach, and reputation management.
  • Cultural Awareness & Accessibility: Knowledge of inclusive communication practices and accessibility standards with the ability to engage multicultural communities.
  • Organizational Agility: Capable of managing multiple priorities, tight deadlines, and evolving requirements in a fast-paced infrastructure environment.
Required Skills and Competencies
  • Bachelor’s degree in Communications, Public Relations, Journalism, Political Science, Urban Planning, or a related field. Master’s degree preferred
  • Minimum 10 years of progressive experience in communications and community engagement roles, preferably in the infrastructure, transportation, construction, energy, or public policy sectors.
  • Demonstrated success in leading high-impact public engagement initiatives in complex urban environments.
  • Proven experience as a trained media spokesperson with strong background in crisis communications, stakeholder engagement, and issues management.
ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Canada, as well as the Top Employers North America 2022, 2023, 2024 & 2025 seal, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.

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