Account Manager (eCommerce)
Cymax View all jobs
- Vancouver, BC
- $70,000-85,000 per year
- Permanent
- Full-time
- You have excellent written and verbal communication skills
- 3+ work experience with Vendor and Supplier Management.
- Experience in building customer relationships.
- Strong to advanced knowledge of Excel and PowerPoint.
- Strong knowledge of e-commerce platforms.
- You are analytical and you are well versed at using data to support your ideas.
- You are results-driven and tenacious.
- You are entrepreneurial, you love retail, and you can bring your ideas to market.
- Develop Business Plans for the vendors to drive Profitable Revenue.
- Establish, build, and maintain strong relationships with vendor partners.
- Manage the P&L for vendors to drive profitable revenue.
- Responsible to manage the vendor experience and facilitate communication with vendor facing teams for resolution of issues and roadblocks.
- Collaborate with Marketing team managers to effectively improve performance on marketing and sales metrics across our channels.
- Analyze market and competition in order to meet company expectations in driving expected sales, margin, and service levels from vendors.
- Identify new external opportunities to continue to grow and expand our eCommerce footprint into new programs, channels, and geographies.
- Understand and continuously monitor key metrics in order to develop a deep understanding of the eCommerce Channel to drive continuous improvement and revenue growth.
- Implement purchasing and sales agreements, including rebates, vendor compliance policies, and procedures.
- Work closely with Merchandising Department to ensure product catalogs are up-to-date, products priced competitively and correctly, and products displayed are generating expected returns in sales and profits.
- Seek sales opportunities by exploring all available marketing channels including paid advertising, marketplaces, and other creative avenues to drive growth and profit.
- Analyze competitive pricing and take action to increase gross profit margins.
- Using data reporting to analyze vendor strategy and performance levels daily to ensure vendor meets company performance thresholds. Define and deliver to revenue targets (daily/weekly/monthly/quarterly/annually) for each Vendor.
- Oversee eCommerce documentation process to ensure accuracy and structure.
- Collaborate effectively with the Management team to continuously improve vendor experience.
- Grit & Agility: Forge Ahead, Pivot Fast
- Accountability: Bring It, Own It, Commit
- Go the Extra Mile: We Go Above & Beyond
- Understand the Map & the Terrain: Master the Details & the Big Picture
- Data Drives Decisions: Absorb Complexity & Transmit Clarity
- Think Beyond Today: Tomorrow's Vision, Today's Action
We are committed to transparency in our hiring process. The Salary Range for this role is between $70,000 and $85,000 depending on experience, skills, training and organizational needs. Our salary ranges are determined by role, level and location.We offer a comprehensive range of benefits which includes:
- Health and wellness support for our team members and their families including an employee assistance program
- 100% paid health and dental benefits in Canada
- Paid time off
- Easy access to online and phone-based counselling services
- And a hybrid-flexible work environment.