
Sales Development Representative
- Coquitlam, BC
- Permanent
- Full-time
- Strive to create new business within assigned territories by reaching out to new accounts, and introducing or selling new solutions to already existing accounts
- Provide outstanding Customer Service via phone or telephone
- Work within CRM to enter sales orders and modify orders when required
- Coordinate sales processes and activities; make warm and cold calls to generate revenue growth and support strategic campaigns in cooperation with the Sales Executives and Management
- Place outbound follow-up calls to sales leads
- Book appointments and webinars for the Sales Executives in support of sales strategies
- Update CRM with activities and contact records
- Provide follow-up to existing/prospective customers regarding sales, product inquiries
- Develop and maintain strong rapport with customers in your territory
- Work with the Sales Manager and Sales Executives to align goals, priorities and methodologies for your territory
- Perform other relevant duties that may be assigned from time to time
- At least 1 year of previous experience in sales or customer service (not retail)
- Highly motivated with a desire to be successful
- Excellent interpersonal, written and oral communication skills
- Strong understanding of Internet-based tools and MS Office apps
- Commitment to providing ‘World-class’ customer service
- Capacity to learn about and speak confidently regarding a wide range of technology products
- Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
- Excellent organizational and time management skills
- Availability to work Mon – Fri, 6am – 2.30pm