Multi-Location Bakery Sales Manager

• Act as key problem solver and first point of contact to offer practical solutions to operational challenges in bakery

• Conduct regular bakery visits to evaluate and assess franchise compliance with merchandising, customer experience and product quality, and support implementation of changes as necessary

• Provide in-bakery training and operational support to increase bakery sales where necessary

• Support functions such as sales training, bakery training, hiring, and team development

• Co manage in-bakery paperwork including schedules, sales reports, production schedules and other reports required by bakery

• Coordinate and implement local marketing initiatives

• Provide and coordinate in-bakery training to optimize bakery production schedule and plans

• Support and deliver in-bakery development for bakery team members

• Monitor and ensure bakeries meet standard expectations. E.g., merchandising aligned to operational standards and marketing campaigns

• Comply with relevant Occupational Health & Safety (OH&S) policies

• Other responsibilities and projects as assigned

• Minimum 2 years direct work experience in retail, hospitality, baking, or other related industry

• Minimum 1-2 years operations experience is preferred

• Ability to analyze data insights to drive change in key performance metrics

• Proven ability to drive consistency and performance across locations

• Ability to drive both top-line sales and bottom-line profitability through practical operational actions, support, and training

• Skilled in on-the-job coaching, talent development, and developing a high-performance culture

• Strong interpersonal skills to build trust and rapport with the team

• Strong attention to detail

• Strong problem-solving and analytical skills

• Demonstrated ability to train, coach, evaluate and develop others

• Knowledge of bread production as asset

• Experience in customer service management

• Knowledge of OH&S, FSP, and First Aid Operations

• You have previous experience managing different locations and have had experience as a multi-location manager
• You demonstrated outstanding customer service skills
• You are a bright, energetic individual who can help create a happy and vibrant workplace
• You are a great communicator, problem solver and critical thinker
• You have 1+ years’ manager experience in a similar role, ideally in the food service or hospitality industry
• You have a basic knowledge of financial management skills, including cash management and banking.
• You are a capable people manager and leader with proven experience in recruitment, selection, retention, staff development and disciplinary procedures.

• Continuous standing/ walking for all tasks
• Constant use of both hands
• Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning
• Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level

• Managing a few locations of high performers in a fun work environment
• Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program and our Gold Leadership Development program.
• Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community.
• Complimentary products on us every shift
• And more, including benefits for all full time employees

COBS Bread