Food Safety and Quality Manager

• Ensures accurate implementation and adherence to Quality policies and programs to ensure food safety and compliance with Company policies and CFIA requirements.
• Set Food Safety and Quality goals and objectives that compliment company policies and goals and develop strategies to meet these goals.
• Assist in the development and execution of Food Safety and Quality training programs to ensure proper training of all Quality personnel.
• Manage activities of employees engaged in inspection and testing to ensure continuous control over materials, facilities, and products.
• Monitor products and processes for conformance to standards, ensure prompt and thorough investigation when product safety may be compromised and minimize the amount of nonstandard/held product.
• Manage held product with authority to disposition appropriately and record accordingly.
• Play an active role in the plant leadership team.
• Cross functional collaboration and open communication with cross functional personnel regarding Food Safety and Quality results.
• Liaison between corporate R&D team and plant management to ensure efficient handover of new product development, PSTs, and Product Optimization.
• Assist in the adaptation of new products and new process procedures to production routine.
• Collaborate with Safety, Health, and Quality staff to ensure manufacturing processes are designed, audited, and operated in accordance with food safety and quality policies and procedures.
• Assist in initiation and implementation of the preparation of new or revised product specifications, process parameters, and procedures.
• Train sales personnel or customers regarding finished good specifications and preparation as requested.
• Ensure samples are collected and shipped in an accurate and timely manner when requested.
• Investigate customer and consumer complaints and communicate to Consumer Affairs the investigation results in a prompt, professional manner.
• Monitor suppliers and maintain COAs and COCs according to industry standards.
• Define/establish departmental overhead budget requirements and spend within the agreed limitations.
• Liaise with Sanitation personnel and assist where applicable in the setting of sanitation targets and objectives that complement company policies and goals.
• Act as food safety and quality SME for the design and installation of new processes and/or equipment.
• Manage all Food Safety and Quality Assurance employees. Provide performance evaluations, training, coaching, discipline, recognition, and leadership as appropriate.
• Ensure that all employees consistently follow safety policies and practices, and promptly address safety issues.
• Maintain line of communication for escalation of food safety and quality incidents and provide governance and support for decisions even outside of traditional business hours.
• Oversee the development and implementation of an employee engagement plan to uphold high levels of employee engagement within the Food Safety & Quality team.
• Other duties as assigned.

• Three to five years of experience in frozen food manufacturing operations and/or quality experience in food processing and an ability to coordinate technical knowledge with production activities.
• Proficient use of statistical methods including DOE and SPC required.
• Knowledge of root cause analysis tools to be used on mechanical, processing, quality, and food safety issues. Must have working knowledge of food safety and sanitation principles and practices, computer systems, and production processes and equipment used in the food industry.
• Prior experience in capital projects is an asset.
• An understanding of the food safety hazards presents in ready to eat foods, as well as the expertise in implementing measures to mitigate and manage these risks.

• Participation in the continuous improvement process is expected as a member of the leadership team at the facility. This includes taking an active role in process improvement initiatives, employee training and upgrading the current skill base.
• Education: Bachelor’s degree in Food Science, Agriculture, Microbiology or related field.

McCain Foods