Events Coordinator

• Works closely with the event team in execution of event details including site plan and event schedule
• Ensure all events are set up per specifications on event order including audio visual, food and beverage, furniture and equipment setup with attention to detail
• Execute event operations to the highest level, with Guest experience and safety being top priority
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Coordinate and communicate with clients, both internal and external regarding event details
• Assist in managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, and communicating with teams
• Collaborate with various internal departments to respond to all Member and Guest requests
• Management of event assets and prizing including:

• Inventory Lists and Locations
• Organizing per event
• Placing orders with sponsors and partners
• Communication with Sponsors for additional prizing

• Create sales opportunities for future events during client liaisons and during events, including possessing a strong working knowledge of the company to further these sales opportunities
• Manage the event volunteer program including, recruitment, training, scheduling tracking hours and any other requirements with this team with support from the events assistant
• Maintain organization and cleanliness of all venue space, equipment, and storage space by assisting with management of on-site production
• Execute daily check ins on vendors to ensure security requirements and paperwork are complete
• Manage the event volunteer program including recruitment, training, scheduling tracking hours and any other requirements with this team with support from the events assistant
• Be knowledgeable about programs available and help promote them to guests
• Ensure that applicable policies and procedures, regulatory ordinances, governing laws and generally accepted protocol and practices are followed
• Respond to guest and department inquiries with respect to programs and activities
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Work with the Event Manager to research, develop and build new event opportunities
• Adhere to all environmental policies and programs as required
• Other duties as assigned

• Post-secondary education in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
• Previous experience in hospitality or event planning
• Experience in a luxury resort environment
• Strong knowledge of the local area
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion
• Valid Driver’ license Mandatory
• Forklift License and asset

• Must be able to work flexible hours including evenings, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surfaces
• Significant exposure to varying weather conditions
• Demonstrates willingness to help and go beyond routine duties of the role

Friday Harbour Resort