Property Administrator
Cushman & Wakefield View all jobs
- Calgary, AB
- $63,750-75,000 per year
- Permanent
- Full-time
- Responsible for rent collection, cheque posting and application of rents to tenant accounts.
- Utilize accounting system (Yardi) and work with Revenue Accounting team to ensure A/R reporting is accurate and current
- Reconcile and apply cash to tenant A/R accounts, in accounting software system (Yardi), and obtain Senior Property Manager approval for submission to H/O accounting for posting.
- Complete collections calls while building positive tenant relations.
- Enroll tenants on EFT / PAD, as required.
- Research payment history and reconcile tenant accounts and produce statements of account upon request
- Prepare correspondence related to delinquent accounts, including default notices, demand letters, etc., ready for Senior Property Manager signature.
- Update arrears report for monthly owner reporting book, with detailed explanation of account balances and status of collections.
- Provide explanations to Senior Property Manager on all outstanding arrears.
- Complete write-offs packages and other required documentation for ownership approval
- Liase with head office accounting in relation to property revenues
- Other duties as may be assigned from time to time.
- Assist the Senior Property Manager and on-site collections teams to maximize collection rates and assist with reconciling retroactive arrears
- Assist with preparation of monthly and quarterly reports to clients.
- Liaise with tenants to resolve problems/complaints, review trends in tenant calls and make recommendations with a view to improving service and overall collection rates
- Post-secondary education preferred, with a focus in accounting.
- A minimum of 5 years of experience as Property Administrator in real estate, with a proven background and skillset in Collections and Accounts Receivable
- Proven ability and exposure to reconciling and cleaning-up complicated tenant accounts (reviewing charges, identifying misapplied payments, etc.)
- Strong written and verbal communication skills along with excellent interpersonal skills.
- Highly organized, enthusiastic, proactive and results driven.
- Must be self-motivated, ability to work both independently and in a team environment.
- Must have ability to multi-task and to continuously adjust priorities.
- Willingness to accept additional responsibilities, beyond specific duties, to assist management team.
- Experience with Yardi is a definite asset along with proficiency in Microsoft Suite of Products – Word, Excel, Outlook.