Server

ACE Casinos

  • Calgary, AB
  • $15.00 per hour
  • Permanent
  • Part-time
  • 22 days ago
Job Overview:As a Server, you will be an ambassador for the exceptional service and cuisine of our dining experience. Your warm, personal attention and knowledge of our outstanding F&B offerings makes guests of our food outlets feel welcomed.Responsibilities and Duties:
  • Consistently offer professional, friendly, and engaging service.
  • Assist guests regarding menu items in an informative and helpful way.
  • Follow outlet policies, procedures, and service standards.
  • Have full knowledge of beverage lists and promotions.
  • Have full knowledge of all menu items, garnishes, contents, and preparation methods.
  • Follow all safety and sanitation policies when handling food and beverage.
  • Upsell targets.
  • Assist Food & Beverage management team with stocking product as requested.
  • Assist in transporting of food, beverage, and other items to and from the kitchen.
  • Attend Department meetings as requested.
  • Other duties as assigned.
Education and Experience:
  • 1-2 years’ experience as a server is preferred.
  • Casino or resort experience is considered an asset.
  • Proserve and Reel Facts Certification from AGLC.
Skills and Abilities:
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, always remaining calm and courteous.
  • Highly responsible and reliable.
  • Follows all safety and sanitation policies when handling food and beverage.
  • Consistently offers professional, friendly, and engaging service.
  • Assist guests regarding menu items in an informative and helpful way.
  • Follows outlet policies, procedures, and service standards.
  • Have full knowledge of beverage lists and promotions.
  • Have full knowledge of all menu items, garnishes, contents, and preparation methods.
  • Professional demeanor and ability to approach situations in a tactful manner.
  • Ability to work calmly under pressure and treat others with respect regardless of their status or position.
  • A passion for providing excellent service and full alignment with the organization’s vision.
Job Requirements:
  • Ready and willing to work a flexible schedule, including graveyards, weekends, and holidays. The hours of work will be based on operational needs.
  • Knowledge of AGLC Terms & Conditions and Operating Guidelines.
  • Knowledge and ability to clearly explain operating house rules to guests and employees.

ACE Casinos